Creekview Health and Rehabilitation
Nursing home in Knoxville, TN
Medicare & Medicaid certified2★ overall (CMS)
Public-record details
- Address
- 3300 Broadway Ne, Knoxville, TN 37917
- Phone
- (865) 686-7300
- Listed under
- For-profit, No fines in 3 years
- Medicare CCN
- 445297
- Overall star rating
- 2 of 5 ★★☆☆☆
- Health inspection rating
- 2 of 5
- Staffing rating
- 2 of 5
- Quality measures rating
- 4 of 5
- Certified beds
- 91
- Average residents per day
- 75
- Ownership
- For-profit, corporation
- Legal business name
- First Creek Healthcare INC
- Chain
- The Ensign Group (342 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Sep 1, 1992
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Nov 17, 2025. CMS lists 23 health citations for this facility across its last three standard inspection cycles and complaint inspections (Oct 22, 2019 to Nov 17, 2025): 0 from complaint inspections, 0 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Nov 17, 2025 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. | D |
| Nov 17, 2025 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D |
| Nov 17, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| Nov 17, 2025 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… | D |
| Nov 17, 2025 | Provide and implement an infection prevention and control program. | D |
| Nov 17, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F |
| Jun 28, 2022 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. | D |
| Jun 28, 2022 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D |
| Jun 28, 2022 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| Jun 28, 2022 | Provide enough food/fluids to maintain a resident's health. | D |
| Jun 28, 2022 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D |
| Jun 28, 2022 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and… | D |
Fines and payment denials
CMS records no fines or payment denials for this facility in the last three years.
Staffing
- Total nurse staffing per resident per day
- 3.37 hours
- Registered nurse (RN) time per resident per day
- 0.57 hours
- Nurse aide time per resident per day
- 1.89 hours
- Total nurse staffing on weekends
- 2.82 hours
- Nursing staff turnover (yearly)
- 67%
- RN turnover (yearly)
- 29%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
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