Saint Johns on the Lake

Nursing home in Milwaukee, WI

Medicare & Medicaid certified4★ overall (CMS)

Call (414) 272-2022 Send a message Map ↗

Public-record details

Address: 1858 N Prospect Ave, Milwaukee, WI 53202
Phone: (414) 272-2022
Listed under: Nonprofit, 4–5 star overall rating, No fines in 3 years, Part of a retirement community
Medicare CCN: 525539
Overall star rating: 4 of 5 ★★★★☆
Health inspection rating: 3 of 5
Staffing rating: 5 of 5
Quality measures rating: 3 of 5
Certified beds: 27
Average residents per day: 22
Ownership: Nonprofit, church related
Legal business name: Saint John's Communities, INC.
Certified for: Medicare and Medicaid
First approved by Medicare/Medicaid: Jul 1, 1994
Changed ownership in last 12 months: No
Continuing care retirement community: Yes
Located inside a hospital: No
Resident or family council: Resident and family councils
Sprinklers in all required areas: Yes

CMS certification number 525539. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Jun 3, 2025. CMS lists 14 health citations for this facility across its last three standard inspection cycles and complaint inspections (Feb 21, 2023 to Apr 1, 2026): 1 from complaint inspections, 1 at the “actual harm” level or higher.

Inspection	Citation	Severity
Apr 1, 2026	Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation · complaint inspection	D Potential for more than minimal harm, isolated
Jun 3, 2025	Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. Freedom from Abuse, Neglect, and Exploitation	D Potential for more than minimal harm, isolated
Jun 3, 2025	PASARR screening for Mental disorders or Intellectual Disabilities Resident Assessment and Care Planning	D Potential for more than minimal harm, isolated
Jun 3, 2025	Implement a program that monitors antibiotic use. Infection Control	D Potential for more than minimal harm, isolated
Jun 3, 2025	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary	F Potential for more than minimal harm, widespread
Jun 3, 2025	Provide and implement an infection prevention and control program. Infection Control	F Potential for more than minimal harm, widespread
Jun 3, 2025	Keep all essential equipment working safely. Environmental	F Potential for more than minimal harm, widespread
Apr 24, 2024	Provide and implement an infection prevention and control program. Infection Control	F Potential for more than minimal harm, widespread
Feb 21, 2023	Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care	D Potential for more than minimal harm, isolated
Feb 21, 2023	Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service	D Potential for more than minimal harm, isolated
Feb 21, 2023	Ensure each resident’s drug regimen must be free from unnecessary drugs. Pharmacy Service	D Potential for more than minimal harm, isolated
Feb 21, 2023	Provide and implement an infection prevention and control program. Infection Control	D Potential for more than minimal harm, isolated

Showing the 12 most recent of 14. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day: 5.25 hours
Registered nurse (RN) time per resident per day: 1.45 hours
Nurse aide time per resident per day: 3.06 hours
Total nurse staffing on weekends: 4.86 hours
Nursing staff turnover (yearly): 39%
RN turnover (yearly): 14%
Administrators who left in the past year: 1

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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