Avir at Azalea Heights
Nursing home in Tyler, TX
Medicare & Medicaid certified3★ overall (CMS)
We send it to Avir at Azalea Heights if we can reach them by email, and we have no way to update you at a phone number. To be sure, call them: (903) 561-2011.
Public-record details
- Address
- 3505 Old Jacksonville Rd, Tyler, TX 75701
- Phone
- (903) 561-2011
- Listed under
- For-profit
- Medicare CCN
- 675289
- Overall star rating
- 3 of 5 ★★★☆☆
- Health inspection rating
- 3 of 5
- Staffing rating
- 2 of 5
- Quality measures rating
- 3 of 5
- Certified beds
- 120
- Average residents per day
- 91
- Ownership
- For-profit, limited Liability company
- Legal business name
- West Wharton County Hospital District
- Chain
- Avir Health Group (118 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Jan 13, 1994
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Dec 10, 2025. CMS lists 26 health citations for this facility across its last three standard inspection cycles and complaint inspections (Aug 10, 2023 to Aug 28, 2026): 12 from complaint inspections, 3 at the “actual harm” level or higher, including 3 at “immediate jeopardy”.
| Inspection | Citation | Severity |
|---|---|---|
| Aug 28, 2026 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… | D |
| Apr 30, 2026 | Keep residents' personal and medical records private and confidential. | D |
| Apr 30, 2026 | Provide and implement an infection prevention and control program. | D |
| Dec 10, 2025 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | B |
| Dec 10, 2025 | Ensure each resident receives an accurate assessment. | D |
| Dec 10, 2025 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D |
| Dec 10, 2025 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D |
| Dec 10, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| Dec 10, 2025 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D |
| Dec 10, 2025 | Provide and implement an infection prevention and control program. | D |
| Dec 10, 2025 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E |
| Sep 30, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J |
Fines and payment denials
CMS records 1 fine totalling $14,901 in the last three years.
| Sep 30, 2025 | Fine: $14,901 |
Staffing
- Total nurse staffing per resident per day
- 3.00 hours
- Registered nurse (RN) time per resident per day
- 0.40 hours
- Nurse aide time per resident per day
- 2.07 hours
- Total nurse staffing on weekends
- 2.58 hours
- Nursing staff turnover (yearly)
- 46%
- RN turnover (yearly)
- 17%
- Administrators who left in the past year
- 2
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
Other nursing homes in Tyler
Public record, not an endorsement. This listing was compiled from public records as of 2026-11-07 and may be incomplete or out of date. Nursing Home Inspections does not vet, employ, recommend or guarantee nursing homes; a badge reflects only what the public record showed on that date. Confirm current details with the official record before you decide. The information on Nursing Home Inspections is not medical advice and does not replace a doctor, nurse, discharge planner or other qualified professional. Do not use it to make decisions about diagnosis or treatment. If you have a medical emergency, call 911. Full disclaimer · Report an error