Watkins-Logan-Garrison Texas State Veteran's Home
Nursing home in Tyler, TX
Medicare & Medicaid certified2★ overall (CMS)
Public-record details
- Address
- 11466 Honor Lane, Tyler, TX 75708
- Phone
- (903) 617-6150
- Listed under
- For-profit
- Medicare CCN
- 676311
- Overall star rating
- 2 of 5 ★★☆☆☆
- Health inspection rating
- 2 of 5
- Staffing rating
- 4 of 5
- Quality measures rating
- 2 of 5
- Certified beds
- 100
- Average residents per day
- 95
- Ownership
- For-profit, corporation
- Legal business name
- State of Texas Veterans Land Board
- Chain
- Texvet (9 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Feb 27, 2012
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Jun 11, 2025. CMS lists 19 health citations for this facility across its last three standard inspection cycles and complaint inspections (Mar 22, 2023 to Jun 11, 2026): 10 from complaint inspections, 3 at the “actual harm” level or higher, including 3 at “immediate jeopardy”.
| Inspection | Citation | Severity |
|---|---|---|
| Jun 11, 2026 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| Jun 11, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| Jun 11, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| Jun 11, 2025 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D |
| May 15, 2024 | Give residents a notice of rights, rules, services and charges. | E |
| May 15, 2024 | Ensure residents have reasonable access to and privacy in their use of communication methods. | E |
| May 8, 2024 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D |
| May 8, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J |
| Jan 8, 2024 | Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. | D |
| Aug 31, 2023 | Keep residents' personal and medical records private and confidential. | D |
| Aug 31, 2023 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D |
| Aug 31, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | K |
Fines and payment denials
CMS records 2 fines totalling $214,759 in the last three years.
| May 8, 2024 | Fine: $190,793 |
| Aug 31, 2023 | Fine: $23,966 |
Staffing
- Total nurse staffing per resident per day
- 6.31 hours
- Registered nurse (RN) time per resident per day
- 0.54 hours
- Nurse aide time per resident per day
- 4.44 hours
- Total nurse staffing on weekends
- 5.51 hours
- Nursing staff turnover (yearly)
- 34%
- RN turnover (yearly)
- 59%
- Administrators who left in the past year
- 2
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
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