The Waterton Healthcare & Rehabilitation
Nursing home in Tyler, TX
Medicare & Medicaid certified3★ overall (CMS)
We send it to The Waterton Healthcare & Rehabilitation if we can reach them by email, and we have no way to update you at a phone number. To be sure, call them: (903) 561-1300.
Public-record details
- Address
- 2875 Shiloh Road, Tyler, TX 75703
- Phone
- (903) 561-1300
- Listed under
- Government-owned
- Medicare CCN
- 676193
- Overall star rating
- 3 of 5 ★★★☆☆
- Health inspection rating
- 3 of 5
- Staffing rating
- 3 of 5
- Quality measures rating
- 4 of 5
- Certified beds
- 92
- Average residents per day
- 70
- Ownership
- Government, hospital district
- Legal business name
- Fannin County Hospital Authority
- Chain
- The Ensign Group (347 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Sep 3, 2008
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: May 6, 2026. CMS lists 11 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jan 8, 2024 to Aug 20, 2026): 3 from complaint inspections, 2 at the “actual harm” level or higher, including 1 at “immediate jeopardy”.
| Inspection | Citation | Severity |
|---|---|---|
| Aug 20, 2026 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D |
| May 6, 2026 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D |
| May 6, 2026 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. | D |
| May 6, 2026 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D |
| May 6, 2026 | Provide and implement an infection prevention and control program. | D |
| Apr 23, 2026 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | G |
| Mar 26, 2025 | Ensure each resident receives an accurate assessment. | E |
| Mar 26, 2025 | Provide enough food/fluids to maintain a resident's health. | E |
| Jan 31, 2024 | Ensure residents have reasonable access to and privacy in their use of communication methods. | D |
| Jan 31, 2024 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | D |
| Jan 8, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J |
Fines and payment denials
CMS records 2 fines totalling $23,389 in the last three years.
| Apr 23, 2026 | Fine: $14,380 |
| Jan 8, 2024 | Fine: $9,009 |
Staffing
- Total nurse staffing per resident per day
- 3.48 hours
- Registered nurse (RN) time per resident per day
- 0.53 hours
- Nurse aide time per resident per day
- 2.21 hours
- Total nurse staffing on weekends
- 3.09 hours
- Nursing staff turnover (yearly)
- 46%
- RN turnover (yearly)
- 33%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
Other nursing homes in Tyler
Public record, not an endorsement. This listing was compiled from public records as of 2026-11-07 and may be incomplete or out of date. Nursing Home Inspections does not vet, employ, recommend or guarantee nursing homes; a badge reflects only what the public record showed on that date. Confirm current details with the official record before you decide. The information on Nursing Home Inspections is not medical advice and does not replace a doctor, nurse, discharge planner or other qualified professional. Do not use it to make decisions about diagnosis or treatment. If you have a medical emergency, call 911. Full disclaimer · Report an error