Reunion Plaza Healthcare & Rehabilitation
Nursing home in Tyler, TX
Medicare & Medicaid certified4★ overall (CMS)
Public-record details
- Address
- 1401 Rice Rd, Tyler, TX 75703
- Phone
- (903) 561-6060
- Listed under
- Government-owned, 4–5 star overall rating, No fines in 3 years
- Medicare CCN
- 675888
- Overall star rating
- 4 of 5 ★★★★☆
- Health inspection rating
- 5 of 5
- Staffing rating
- 1 of 5
- Quality measures rating
- 2 of 5
- Certified beds
- 99
- Average residents per day
- 79
- Ownership
- Government, hospital district
- Legal business name
- Stephens Memorial Hospital District
- Chain
- Southwest LTC (10 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Sep 25, 2001
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Aug 7, 2025. CMS lists 5 health citations for this facility across its last three standard inspection cycles and complaint inspections (Aug 7, 2025 to Aug 7, 2025): 0 from complaint inspections, 0 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Aug 7, 2025 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D |
| Aug 7, 2025 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D |
| Aug 7, 2025 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D |
| Aug 7, 2025 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | E |
| Aug 7, 2025 | Provide and implement an infection prevention and control program. | E |
Fines and payment denials
CMS records no fines or payment denials for this facility in the last three years.
Staffing
- Total nurse staffing per resident per day
- 3.20 hours
- Registered nurse (RN) time per resident per day
- 0.34 hours
- Nurse aide time per resident per day
- 1.89 hours
- Total nurse staffing on weekends
- 2.92 hours
- Nursing staff turnover (yearly)
- 66%
- RN turnover (yearly)
- 40%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
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