Collinwood Nursing and Rehabilitation

Nursing home in Plano, TX

Medicare & Medicaid certified2★ overall (CMS)

Call (972) 423-6217 Send a message Map ↗

Public-record details

Address: 3100 S Rigsbee Rd, Plano, TX 75074
Phone: (972) 423-6217
Listed under: Nonprofit
Medicare CCN: 675453
Overall star rating: 2 of 5 ★★☆☆☆
Health inspection rating: 2 of 5
Staffing rating: 3 of 5
Quality measures rating: 4 of 5
Certified beds: 120
Average residents per day: 58
Ownership: Nonprofit, church related
Legal business name: Hamilton County Hospital District
Chain: Paramount Healthcare (8 facilities)
Certified for: Medicare and Medicaid
First approved by Medicare/Medicaid: Feb 15, 1995
Changed ownership in last 12 months: No
Continuing care retirement community: No
Located inside a hospital: No
Resident or family council: Resident council
Sprinklers in all required areas: Yes

CMS certification number 675453. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Aug 7, 2025. CMS lists 24 health citations for this facility across its last three standard inspection cycles and complaint inspections (Apr 27, 2023 to May 18, 2026): 15 from complaint inspections, 3 at the “actual harm” level or higher, including 3 at “immediate jeopardy”.

Inspection	Citation	Severity
May 18, 2026	Provide and implement an infection prevention and control program. Infection Control · complaint inspection	D Potential for more than minimal harm, isolated
Feb 27, 2026	Provide and implement an infection prevention and control program. Infection Control · complaint inspection	E Potential for more than minimal harm, pattern
Aug 7, 2025	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning	D Potential for more than minimal harm, isolated
Aug 7, 2025	Provide and implement an infection prevention and control program. Infection Control	D Potential for more than minimal harm, isolated
Aug 7, 2025	Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights	E Potential for more than minimal harm, pattern
Aug 7, 2025	Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care · complaint inspection	E Potential for more than minimal harm, pattern
May 22, 2025	Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation · complaint inspection	D Potential for more than minimal harm, isolated
May 22, 2025	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… Pharmacy Service · complaint inspection	D Potential for more than minimal harm, isolated
May 22, 2025	Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation · complaint inspection	J Immediate jeopardy, isolated
May 22, 2025	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning · complaint inspection	J Immediate jeopardy, isolated
May 22, 2025	Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of… Quality of Life and Care · complaint inspection	K Immediate jeopardy, pattern
Dec 14, 2024	Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from Abuse, Neglect, and Exploitation · complaint inspection	D Potential for more than minimal harm, isolated

Showing the 12 most recent of 24. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 1 fine totalling $51,973 in the last three years.

May 22, 2025

Fine: $51,973

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day: 3.19 hours
Registered nurse (RN) time per resident per day: 0.38 hours
Nurse aide time per resident per day: 1.95 hours
Total nurse staffing on weekends: 3.05 hours
Nursing staff turnover (yearly): 23%
RN turnover (yearly): 50%
Administrators who left in the past year: 0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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