Prestonwood Rehabilitation & Nursing Center

Nursing home in Plano, TX

Medicare & Medicaid certified4★ overall (CMS)CMS abuse icon

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Public-record details

Address: 2460 Marsh Ln, Plano, TX 75093
Phone: (214) 731-5955
Listed under: Government-owned, 4–5 star overall rating
Medicare CCN: 676156
Overall star rating: 4 of 5 ★★★★☆
Health inspection rating: 2 of 5
Staffing rating: 5 of 5
Quality measures rating: 5 of 5
Certified beds: 132
Average residents per day: 55
Ownership: Government, hospital district
Legal business name: Dallas County Hospital District
Chain: Dallas County Hospital District (5 facilities)
Certified for: Medicare and Medicaid
First approved by Medicare/Medicaid: Oct 29, 2007
Changed ownership in last 12 months: No
Continuing care retirement community: No
Located inside a hospital: No
Sprinklers in all required areas: Yes

CMS certification number 676156. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Apr 17, 2025. CMS lists 16 health citations for this facility across its last three standard inspection cycles and complaint inspections (Feb 29, 2024 to Apr 17, 2025): 10 from complaint inspections, 3 at the “actual harm” level or higher, including 3 at “immediate jeopardy”. CMS shows its abuse icon for this facility, which it uses for nursing homes cited for abuse at the harm level recently or at the potential-harm level in each of the last two years.

Inspection	Citation	Severity
Apr 17, 2025	Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care · complaint inspection	D Potential for more than minimal harm, isolated
Apr 17, 2025	Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service · complaint inspection	D Potential for more than minimal harm, isolated
Apr 17, 2025	Provide and implement an infection prevention and control program. Infection Control · complaint inspection	D Potential for more than minimal harm, isolated
Apr 17, 2025	Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. Resident Assessment and Care Planning · complaint inspection	E Potential for more than minimal harm, pattern
Apr 17, 2025	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning · complaint inspection	E Potential for more than minimal harm, pattern
Apr 17, 2025	Ensure that residents are free from significant medication errors. Pharmacy Service	E Potential for more than minimal harm, pattern
Apr 17, 2025	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary · complaint inspection	E Potential for more than minimal harm, pattern
Apr 17, 2025	Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation	K Immediate jeopardy, pattern
Apr 17, 2025	Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from Abuse, Neglect, and Exploitation · complaint inspection · under dispute review	K Immediate jeopardy, pattern
Apr 17, 2025	Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation · complaint inspection	K Immediate jeopardy, pattern
Feb 29, 2024	Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care	D Potential for more than minimal harm, isolated
Feb 29, 2024	Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. Resident Rights	E Potential for more than minimal harm, pattern

Showing the 12 most recent of 16. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 1 fine totalling $14,433 in the last three years.

Apr 17, 2025

Fine: $14,433

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day: 4.21 hours
Registered nurse (RN) time per resident per day: 1.34 hours
Nurse aide time per resident per day: 1.97 hours
Total nurse staffing on weekends: 3.63 hours
Nursing staff turnover (yearly): 47%
RN turnover (yearly): 43%
Administrators who left in the past year: 0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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