Whisperwood Nursing & Rehabilitation Center

Public-record details

Address

5502 4th Street, Lubbock, TX 79416

Phone

(806) 793-1111

Listed under

Government-owned

Medicare CCN

675527

Overall star rating

1 of 5 ★☆☆☆☆

Health inspection rating

2 of 5

Staffing rating

1 of 5

Quality measures rating

2 of 5

Certified beds

114

Average residents per day

76

Ownership

Government, hospital district

Legal business name

Liberty County Hospital District No 1

Chain

Creative Solutions in Healthcare (149 facilities)

Certified for

Medicare and Medicaid

First approved by Medicare/Medicaid

Nov 15, 1995

Changed ownership in last 12 months

No

Continuing care retirement community

No

Located inside a hospital

No

Resident or family council

Resident council

Sprinklers in all required areas

Yes

CMS certification number 675527. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Jan 23, 2026. CMS lists 32 health citations for this facility across its last three standard inspection cycles and complaint inspections (Sep 26, 2023 to Apr 22, 2026): 14 from complaint inspections, 6 at the “actual harm” level or higher, including 6 at “immediate jeopardy”. CMS shows its abuse icon for this facility, which it uses for nursing homes cited for abuse at the harm level recently or at the potential-harm level in each of the last two years.

Showing the 12 most recent of 32. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 2 fines totalling $19,546 in the last three years.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day

3.39 hours

Registered nurse (RN) time per resident per day

0.33 hours

Nurse aide time per resident per day

2.45 hours

Total nurse staffing on weekends

3.16 hours

Nursing staff turnover (yearly)

96%

RN turnover (yearly)

89%

Administrators who left in the past year

1

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.