Crown Point Health Suites
Nursing home in Lubbock, TX
Medicare & Medicaid certified5★ overall (CMS)
Public-record details
- Address
- 6640 Iola Avenue, Lubbock, TX 79424
- Phone
- (806) 687-6640
- Listed under
- Government-owned, 4–5 star overall rating
- Medicare CCN
- 676279
- Overall star rating
- 5 of 5 ★★★★★
- Health inspection rating
- 4 of 5
- Staffing rating
- 4 of 5
- Quality measures rating
- 5 of 5
- Certified beds
- 108
- Average residents per day
- 95
- Ownership
- Government, hospital district
- Legal business name
- Legal Business Name Not Available
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Apr 22, 2011
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- Yes
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Apr 10, 2026. CMS lists 18 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jan 4, 2024 to Apr 10, 2026): 7 from complaint inspections, 1 at the “actual harm” level or higher, including 1 at “immediate jeopardy”.
| Inspection | Citation | Severity |
|---|---|---|
| Apr 10, 2026 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D |
| Apr 10, 2026 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | E |
| Apr 10, 2026 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E |
| Nov 20, 2025 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D |
| May 19, 2025 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… | D |
| May 9, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J |
| Feb 5, 2025 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D |
| Feb 5, 2025 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… | D |
| Feb 5, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E |
| Feb 5, 2025 | Keep residents' personal and medical records private and confidential. | E |
| Feb 5, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E |
| Feb 5, 2025 | Provide and implement an infection prevention and control program. | E |
Fines and payment denials
CMS records 1 fine totalling $8,281 and 1 denial of Medicare payment for new admissions in the last three years.
| May 9, 2025 | Fine: $8,281 |
| May 9, 2025 | Payment denial for 12 days from Jun 7, 2025 |
Staffing
- Total nurse staffing per resident per day
- 5.01 hours
- Registered nurse (RN) time per resident per day
- 0.40 hours
- Nurse aide time per resident per day
- 3.29 hours
- Total nurse staffing on weekends
- 4.32 hours
- Nursing staff turnover (yearly)
- 52%
- RN turnover (yearly)
- 13%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
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