The Plaza at Lubbock
Nursing home in Lubbock, TX
Medicare & Medicaid certified3★ overall (CMS)
We send it to The Plaza at Lubbock if we can reach them by email, and we have no way to update you at a phone number. To be sure, call them: (806) 740-0800.
Public-record details
- Address
- 4910 Emory, Lubbock, TX 79416
- Phone
- (806) 740-0800
- Listed under
- For-profit
- Medicare CCN
- 676105
- Overall star rating
- 3 of 5 ★★★☆☆
- Health inspection rating
- 2 of 5
- Staffing rating
- 2 of 5
- Quality measures rating
- 5 of 5
- Certified beds
- 132
- Average residents per day
- 97
- Ownership
- For-profit, corporation
- Legal business name
- Hansford County Hospital District
- Chain
- Stonegate Senior Living (24 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Jul 5, 2006
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Jan 8, 2026. CMS lists 39 health citations for this facility across its last three standard inspection cycles and complaint inspections (Aug 24, 2023 to Jan 8, 2026): 15 from complaint inspections, 4 at the “actual harm” level or higher, including 3 at “immediate jeopardy”.
| Inspection | Citation | Severity |
|---|---|---|
| Jan 8, 2026 | PASARR screening for Mental disorders or Intellectual Disabilities | D |
| Jan 8, 2026 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. | D |
| Jan 8, 2026 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E |
| Jan 8, 2026 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E |
| Jan 8, 2026 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E |
| Jan 8, 2026 | Provide and implement an infection prevention and control program. | E |
| Jan 24, 2025 | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. | J |
| Dec 4, 2024 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D |
| Dec 4, 2024 | Ensure that residents are free from significant medication errors. | D |
| Oct 17, 2024 | Protect each resident from the wrongful use of the resident's belongings or money. | D |
| Oct 17, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G |
| Oct 11, 2024 | Keep residents' personal and medical records private and confidential. | D |
Fines and payment denials
CMS records 3 fines totalling $38,594 and 1 denial of Medicare payment for new admissions in the last three years.
| Jan 24, 2025 | Fine: $16,149 |
| Jan 24, 2025 | Payment denial for 3 days from Feb 25, 2025 |
| Oct 11, 2024 | Fine: $8,824 |
| Sep 5, 2024 | Fine: $13,621 |
Staffing
- Total nurse staffing per resident per day
- 3.33 hours
- Registered nurse (RN) time per resident per day
- 0.37 hours
- Nurse aide time per resident per day
- 2.20 hours
- Total nurse staffing on weekends
- 2.84 hours
- Nursing staff turnover (yearly)
- 59%
- RN turnover (yearly)
- 17%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
Other nursing homes in Lubbock
Public record, not an endorsement. This listing was compiled from public records as of 2026-11-07 and may be incomplete or out of date. Nursing Home Inspections does not vet, employ, recommend or guarantee nursing homes; a badge reflects only what the public record showed on that date. Confirm current details with the official record before you decide. The information on Nursing Home Inspections is not medical advice and does not replace a doctor, nurse, discharge planner or other qualified professional. Do not use it to make decisions about diagnosis or treatment. If you have a medical emergency, call 911. Full disclaimer · Report an error