Nursing HomeInspections

Regalcare at Holyoke

Nursing home in Holyoke, MA

Medicare & Medicaid certified1★ overall (CMS)

Call (413) 538-7470Send a messageMap ↗

Public-record details

Address
282 Cabot Street, Holyoke, MA 01040
Phone
(413) 538-7470
Listed under
For-profit
Medicare CCN
225232
Overall star rating
1 of 5 ★☆☆☆☆
Health inspection rating
2 of 5
Staffing rating
2 of 5
Quality measures rating
1 of 5
Certified beds
102
Average residents per day
95
Ownership
For-profit, limited Liability company
Legal business name
Rc Holyoke LLC
Chain
Regalcare (9 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Mar 31, 1974
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 225232. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Jun 25, 2025. CMS lists 44 health citations for this facility across its last three standard inspection cycles and complaint inspections (Feb 21, 2023 to Jun 25, 2025): 4 from complaint inspections, 2 at the “actual harm” level or higher.

InspectionCitationSeverity
Jun 25, 2025Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Resident Assessment and Care Planning		B
Potential for minimal harm, pattern
Jun 25, 2025Assure that each resident’s assessment is updated at least once every 3 months.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Jun 25, 2025PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Jun 25, 2025Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Jun 25, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Jun 25, 2025Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Jun 25, 2025Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Jun 25, 2025Provide and implement an infection prevention and control program.
Infection Control		D
Potential for more than minimal harm, isolated
Jun 25, 2025Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning		E
Potential for more than minimal harm, pattern
Jun 25, 2025Ensure that residents are free from significant medication errors.
Pharmacy Service		E
Potential for more than minimal harm, pattern
Oct 23, 2024Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		D
Potential for more than minimal harm, isolated
May 24, 2024Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning		B
Potential for minimal harm, pattern

Showing the 12 most recent of 44. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 1 fine totalling $13,153 in the last three years.

Sep 27, 2023Fine: $13,153

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.60 hours
Registered nurse (RN) time per resident per day
0.40 hours
Nurse aide time per resident per day
1.96 hours
Total nurse staffing on weekends
3.20 hours
Nursing staff turnover (yearly)
49%
RN turnover (yearly)
82%
Administrators who left in the past year
1

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Holyoke

Care One at Holyoke260 Easthampton Road · Holyoke, MA 01040 · (413) 519-5229 · For-profit10 health citations in 3 inspection cycles · last standard inspection Sep 17, 2025 · no CMS fines in 3 yrsMedicare & Medicaid certified5★ overall (CMS)Mary's Meadow at Providence Place12 Gamelin Street · Holyoke, MA 01040 · (413) 420-2500 · Nonprofit4 health citations in 3 inspection cycles · last standard inspection May 14, 2026 · no CMS fines in 3 yrsMedicare & Medicaid certified5★ overall (CMS)Renaissance Manor on Cabot279 Cabot Street · Holyoke, MA 01040 · (508) 638-5614 · For-profit22 health citations in 3 inspection cycles · last standard inspection Sep 22, 2025 · no CMS fines in 3 yrsMedicare-certified5★ overall (CMS)Mont Marie Rehabilitation & Healthcare Center36 Lower Westfield Road · Holyoke, MA 01040 · (413) 427-0067 · For-profit20 health citations in 3 inspection cycles · last standard inspection Apr 4, 2025 · $8,278 in CMS fines (3 yrs)Medicare & Medicaid certified4★ overall (CMS)Day Brook Village Senior Living298 Jarvis Avenue · Holyoke, MA 01040 · (413) 538-7551 · Nonprofit39 health citations in 3 inspection cycles · last standard inspection Apr 3, 2025 · no CMS fines in 3 yrsMedicare & Medicaid certified2★ overall (CMS)Mission Care at Holyoke35 Holy Family Road · Holyoke, MA 01040 · (413) 532-3246 · For-profit44 health citations in 3 inspection cycles · last standard inspection Jun 10, 2025 · $27,343 in CMS fines (3 yrs)Medicare & Medicaid certified1★ overall (CMS)CMS abuse iconMassachusetts Veterans Home at Holyoke110 Cherry Street · Holyoke, MA 01040 · (413) 552-4737 · Government-owned6 health citations in 3 inspection cycles · last standard inspection Feb 28, 2025 · no CMS fines in 3 yrsMedicare & Medicaid certified

All 8 in Holyoke →