Day Brook Village Senior Living
Nursing home in Holyoke, MA
Medicare & Medicaid certified2★ overall (CMS)
We send it to Day Brook Village Senior Living if we can reach them by email, and we have no way to update you at a phone number. To be sure, call them: (413) 538-7551.
Public-record details
- Address
- 298 Jarvis Avenue, Holyoke, MA 01040
- Phone
- (413) 538-7551
- Listed under
- Nonprofit, No fines or payment denials in 3 years, Part of a retirement community
- Medicare CCN
- 225269
- Overall star rating
- 2 of 5 ★★☆☆☆
- Health inspection rating
- 2 of 5
- Staffing rating
- 4 of 5
- Quality measures rating
- 3 of 5
- Certified beds
- 92
- Average residents per day
- 87
- Ownership
- Nonprofit, corporation
- Legal business name
- Holyoke Retirement Community, INC.
- Chain
- Integritus Healthcare (14 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Jul 28, 1981
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- Yes
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Apr 3, 2025. CMS lists 39 health citations for this facility across its last three standard inspection cycles and complaint inspections (Aug 4, 2022 to Nov 18, 2025): 6 from complaint inspections, 0 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Nov 18, 2025 | Let each resident or the resident's legal representative access or purchase copies of all the resident's records. | D |
| Nov 18, 2025 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D |
| Nov 18, 2025 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D |
| Apr 3, 2025 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | B |
| Apr 3, 2025 | Ensure each resident receives an accurate assessment. | B |
| Apr 3, 2025 | Reasonably accommodate the needs and preferences of each resident. | D |
| Apr 3, 2025 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. | D |
| Apr 3, 2025 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D |
| Apr 3, 2025 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| Apr 3, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| Apr 3, 2025 | Provide enough food/fluids to maintain a resident's health. | D |
| Apr 3, 2025 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D |
Fines and payment denials
CMS records no fines or payment denials for this facility in the last three years.
Staffing
- Total nurse staffing per resident per day
- 3.95 hours
- Registered nurse (RN) time per resident per day
- 0.47 hours
- Nurse aide time per resident per day
- 2.36 hours
- Total nurse staffing on weekends
- 3.48 hours
- Nursing staff turnover (yearly)
- 37%
- RN turnover (yearly)
- 22%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
Other nursing homes in Holyoke
Public record, not an endorsement. This listing was compiled from public records as of 2026-11-07 and may be incomplete or out of date. Nursing Home Inspections does not vet, employ, recommend or guarantee nursing homes; a badge reflects only what the public record showed on that date. Confirm current details with the official record before you decide. The information on Nursing Home Inspections is not medical advice and does not replace a doctor, nurse, discharge planner or other qualified professional. Do not use it to make decisions about diagnosis or treatment. If you have a medical emergency, call 911. Full disclaimer · Report an error