Nursing HomeInspections

Care One at Holyoke

Nursing home in Holyoke, MA

Medicare & Medicaid certified5★ overall (CMS)

Call (413) 519-5229Send a messageMap ↗

Public-record details

Address
260 Easthampton Road, Holyoke, MA 01040
Phone
(413) 519-5229
Listed under
For-profit, 4–5 star overall rating, No fines in 3 years
Medicare CCN
225236
Overall star rating
5 of 5 ★★★★★
Health inspection rating
5 of 5
Staffing rating
5 of 5
Quality measures rating
5 of 5
Certified beds
164
Average residents per day
158
Ownership
For-profit, limited Liability company
Legal business name
260 Easthampton Road Operating Company LLC
Chain
Careone (37 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Jun 26, 1975
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 225236. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Sep 17, 2025. CMS lists 10 health citations for this facility across its last three standard inspection cycles and complaint inspections (Apr 5, 2023 to Sep 17, 2025): 0 from complaint inspections, 0 at the “actual harm” level or higher.

InspectionCitationSeverity
Sep 17, 2025Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in…
Pharmacy Service
D
Potential for more than minimal harm, isolated
Apr 5, 2023Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Administration
B
Potential for minimal harm, pattern
Apr 5, 2023Report COVID19 data to residents and families.
Infection Control
B
Potential for minimal harm, pattern
Apr 5, 2023Give the resident's representative the ability to exercise the resident's rights.
Resident Rights
D
Potential for more than minimal harm, isolated
Apr 5, 2023Reasonably accommodate the needs and preferences of each resident.
Resident Rights
D
Potential for more than minimal harm, isolated
Apr 5, 2023Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning
D
Potential for more than minimal harm, isolated
Apr 5, 2023Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care
D
Potential for more than minimal harm, isolated
Apr 5, 2023Ensure that residents are free from significant medication errors.
Pharmacy Service
D
Potential for more than minimal harm, isolated
Apr 5, 2023Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in…
Pharmacy Service
D
Potential for more than minimal harm, isolated
Apr 5, 2023Provide and implement an infection prevention and control program.
Infection Control
E
Potential for more than minimal harm, pattern

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.62 hours
Registered nurse (RN) time per resident per day
0.48 hours
Nurse aide time per resident per day
2.30 hours
Total nurse staffing on weekends
3.16 hours
Nursing staff turnover (yearly)
25%
RN turnover (yearly)
23%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Holyoke

Mary's Meadow at Providence Place12 Gamelin Street · Holyoke, MA 01040 · (413) 420-2500 · Nonprofit4 health citations in 3 inspection cycles · last standard inspection May 14, 2026 · no CMS fines in 3 yrsMedicare & Medicaid certified5★ overall (CMS)Renaissance Manor on Cabot279 Cabot Street · Holyoke, MA 01040 · (508) 638-5614 · For-profit22 health citations in 3 inspection cycles · last standard inspection Sep 22, 2025 · no CMS fines in 3 yrsMedicare-certified5★ overall (CMS)Mont Marie Rehabilitation & Healthcare Center36 Lower Westfield Road · Holyoke, MA 01040 · (413) 427-0067 · For-profit20 health citations in 3 inspection cycles · last standard inspection Apr 4, 2025 · $8,278 in CMS fines (3 yrs)Medicare & Medicaid certified4★ overall (CMS)Day Brook Village Senior Living298 Jarvis Avenue · Holyoke, MA 01040 · (413) 538-7551 · Nonprofit39 health citations in 3 inspection cycles · last standard inspection Apr 3, 2025 · no CMS fines in 3 yrsMedicare & Medicaid certified2★ overall (CMS)Mission Care at Holyoke35 Holy Family Road · Holyoke, MA 01040 · (413) 532-3246 · For-profit44 health citations in 3 inspection cycles · last standard inspection Jun 10, 2025 · $27,343 in CMS fines (3 yrs)Medicare & Medicaid certified1★ overall (CMS)CMS abuse iconRegalcare at Holyoke282 Cabot Street · Holyoke, MA 01040 · (413) 538-7470 · For-profit44 health citations in 3 inspection cycles · last standard inspection Jun 25, 2025 · $13,153 in CMS fines (3 yrs)Medicare & Medicaid certified1★ overall (CMS)Massachusetts Veterans Home at Holyoke110 Cherry Street · Holyoke, MA 01040 · (413) 552-4737 · Government-owned6 health citations in 3 inspection cycles · last standard inspection Feb 28, 2025 · no CMS fines in 3 yrsMedicare & Medicaid certified

All 8 in Holyoke →