Massachusetts Veterans Home at Holyoke
Nursing home in Holyoke, MA
Medicare & Medicaid certified4★ overall (CMS)
We send it to Massachusetts Veterans Home at Holyoke if we can reach them by email, and we have no way to update you at a phone number. To be sure, call them: (413) 552-4737.
Public-record details
- Address
- 110 Cherry Street, Holyoke, MA 01040
- Phone
- (413) 552-4737
- Listed under
- Government-owned, 4–5 star overall rating, No fines or payment denials in 3 years
- Medicare CCN
- 225786
- Overall star rating
- 4 of 5 ★★★★☆
- Health inspection rating
- 3 of 5
- Staffing rating
- 5 of 5
- Quality measures rating
- 3 of 5
- Certified beds
- 128
- Average residents per day
- 117
- Ownership
- Government, state
- Legal business name
- The Commonwealth of Massachusetts
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Apr 14, 2025
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident and family councils
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Jun 9, 2026. CMS lists 9 health citations for this facility across its last three standard inspection cycles and complaint inspections (Feb 28, 2025 to Jun 9, 2026): 0 from complaint inspections, 0 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Jun 9, 2026 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | B |
| Jun 9, 2026 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | D |
| Jun 9, 2026 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with… | F |
| Feb 28, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D |
| Feb 28, 2025 | Ensure services provided by the nursing facility meet professional standards of quality. | D |
| Feb 28, 2025 | Provide enough food/fluids to maintain a resident's health. | D |
| Feb 28, 2025 | Provide and implement an infection prevention and control program. | D |
| Feb 28, 2025 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | E |
| Feb 28, 2025 | Ensure that paid feeding assistants have the training they need. | E |
Fines and payment denials
CMS records no fines or payment denials for this facility in the last three years.
Staffing
- Total nurse staffing per resident per day
- 7.88 hours
- Registered nurse (RN) time per resident per day
- 2.37 hours
- Nurse aide time per resident per day
- 4.59 hours
- Total nurse staffing on weekends
- 7.00 hours
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
Other nursing homes in Holyoke
Public record, not an endorsement. This listing was compiled from public records as of 2026-11-07 and may be incomplete or out of date. Nursing Home Inspections does not vet, employ, recommend or guarantee nursing homes; a badge reflects only what the public record showed on that date. Confirm current details with the official record before you decide. The information on Nursing Home Inspections is not medical advice and does not replace a doctor, nurse, discharge planner or other qualified professional. Do not use it to make decisions about diagnosis or treatment. If you have a medical emergency, call 911. Full disclaimer · Report an error