Massachusetts Veterans Home at Holyoke
Nursing home in Holyoke, MA
Medicare & Medicaid certified
Public-record details
- Address
- 110 Cherry Street, Holyoke, MA 01040
- Phone
- (413) 552-4737
- Listed under
- Government-owned, No fines in 3 years
- Medicare CCN
- 225786
- Overall star rating
- Not rated by CMS
- Certified beds
- 128
- Average residents per day
- 113
- Ownership
- Government, state
- Legal business name
- The Commonwealth of Massachusetts
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Apr 14, 2025
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident and family councils
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Feb 28, 2025. CMS lists 6 health citations for this facility across its last three standard inspection cycles and complaint inspections (Feb 28, 2025 to Feb 28, 2025): 0 from complaint inspections, 0 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Feb 28, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D |
| Feb 28, 2025 | Ensure services provided by the nursing facility meet professional standards of quality. | D |
| Feb 28, 2025 | Provide enough food/fluids to maintain a resident's health. | D |
| Feb 28, 2025 | Provide and implement an infection prevention and control program. | D |
| Feb 28, 2025 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | E |
| Feb 28, 2025 | Ensure that paid feeding assistants have the training they need. | E |
Fines and payment denials
CMS records no fines or payment denials for this facility in the last three years.
Staffing
- Total nurse staffing per resident per day
- 8.21 hours
- Registered nurse (RN) time per resident per day
- 2.55 hours
- Nurse aide time per resident per day
- 4.80 hours
- Total nurse staffing on weekends
- 7.32 hours
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
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