St Sophia Health & Rehabilitation Center

Nursing home in Florissant, MO

Medicare & Medicaid certified1★ overall (CMS)

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Public-record details

Address: 936 Charbonier Road, Florissant, MO 63031
Phone: (314) 831-4800
Listed under: For-profit
Medicare CCN: 265120
Overall star rating: 1 of 5 ★☆☆☆☆
Health inspection rating: 1 of 5
Staffing rating: 1 of 5
Quality measures rating: 4 of 5
Certified beds: 240
Average residents per day: 160
Ownership: For-profit, limited Liability company
Legal business name: St Sophia Healthcare LLC
Chain: Mgm Healthcare (27 facilities)
Certified for: Medicare and Medicaid
First approved by Medicare/Medicaid: Mar 20, 1975
Changed ownership in last 12 months: No
Continuing care retirement community: No
Located inside a hospital: No
Resident or family council: Resident council
Sprinklers in all required areas: Yes

CMS certification number 265120. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Jan 28, 2025. CMS lists 87 health citations for this facility across its last three standard inspection cycles and complaint inspections (May 17, 2019 to May 1, 2026): 45 from complaint inspections, 4 at the “actual harm” level or higher, including 4 at “immediate jeopardy”.

Inspection	Citation	Severity
May 1, 2026	Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care · complaint inspection	D Potential for more than minimal harm, isolated
May 1, 2026	Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care · complaint inspection	E Potential for more than minimal harm, pattern
Apr 1, 2026	Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights · complaint inspection	D Potential for more than minimal harm, isolated
Mar 5, 2026	Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation · complaint inspection	D Potential for more than minimal harm, isolated
Mar 5, 2026	Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from Abuse, Neglect, and Exploitation · complaint inspection	D Potential for more than minimal harm, isolated
Mar 5, 2026	Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning · complaint inspection	D Potential for more than minimal harm, isolated
Mar 5, 2026	Provide safe, appropriate pain management for a resident who requires such services. Quality of Life and Care · complaint inspection	D Potential for more than minimal harm, isolated
Feb 26, 2026	Allow residents to self-administer drugs if determined clinically appropriate. Resident Rights · complaint inspection	D Potential for more than minimal harm, isolated
Feb 26, 2026	Honor the resident's right to manage his or her financial affairs. Resident Rights · complaint inspection	E Potential for more than minimal harm, pattern
Jan 22, 2026	Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights · complaint inspection	D Potential for more than minimal harm, isolated
Jan 22, 2026	Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning · complaint inspection	D Potential for more than minimal harm, isolated
Jan 22, 2026	Provide and implement an infection prevention and control program. Infection Control · complaint inspection	D Potential for more than minimal harm, isolated

Showing the 12 most recent of 87. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 3 fines totalling $69,203 and 1 denial of Medicare payment for new admissions in the last three years.

Jan 28, 2025	Fine: $33,560
Jan 28, 2025	Payment denial for 18 days from Feb 28, 2025
Jun 3, 2024	Fine: $14,053
Oct 18, 2023	Fine: $21,590

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day: 2.86 hours
Registered nurse (RN) time per resident per day: 0.28 hours
Nurse aide time per resident per day: 1.88 hours
Total nurse staffing on weekends: 2.39 hours
Nursing staff turnover (yearly): 68%
RN turnover (yearly): 64%
Administrators who left in the past year: 1

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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