Bentwood Nursing & Rehab

Nursing home in Florissant, MO

Medicare & Medicaid certified1★ overall (CMS)

Call (314) 921-2700 Send a message Map ↗

Public-record details

Address: 1501 Charbonier Road, Florissant, MO 63031
Phone: (314) 921-2700
Listed under: For-profit
Medicare CCN: 265757
Overall star rating: 1 of 5 ★☆☆☆☆
Health inspection rating: 2 of 5
Staffing rating: 1 of 5
Quality measures rating: 2 of 5
Certified beds: 116
Average residents per day: 101
Ownership: For-profit, limited Liability company
Legal business name: Bentwood Healthcare LLC
Chain: Mgm Healthcare (27 facilities)
Certified for: Medicare and Medicaid
First approved by Medicare/Medicaid: Apr 16, 2003
Changed ownership in last 12 months: No
Continuing care retirement community: No
Located inside a hospital: No
Resident or family council: Resident council
Sprinklers in all required areas: Yes

CMS certification number 265757. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Feb 24, 2026. CMS lists 61 health citations for this facility across its last three standard inspection cycles and complaint inspections (May 6, 2022 to Jun 26, 2026): 15 from complaint inspections, 4 at the “actual harm” level or higher, including 2 at “immediate jeopardy”.

Inspection	Citation	Severity
Jun 26, 2026	Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care · complaint inspection	D Potential for more than minimal harm, isolated
Feb 24, 2026	Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death. Resident Rights · complaint inspection	D Potential for more than minimal harm, isolated
Feb 24, 2026	Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care	D Potential for more than minimal harm, isolated
Feb 24, 2026	Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care · complaint inspection	D Potential for more than minimal harm, isolated
Feb 24, 2026	Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care · complaint inspection	D Potential for more than minimal harm, isolated
Feb 24, 2026	Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Quality of Life and Care	D Potential for more than minimal harm, isolated
Feb 24, 2026	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care	D Potential for more than minimal harm, isolated
Feb 24, 2026	Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care	D Potential for more than minimal harm, isolated
Feb 24, 2026	Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. Quality of Life and Care · complaint inspection	D Potential for more than minimal harm, isolated
Feb 24, 2026	Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care	D Potential for more than minimal harm, isolated
Feb 24, 2026	Ensure medication error rates are not 5 percent or greater. Pharmacy Service · complaint inspection	D Potential for more than minimal harm, isolated
Feb 24, 2026	Provide and implement an infection prevention and control program. Infection Control	D Potential for more than minimal harm, isolated

Showing the 12 most recent of 61. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 2 fines totalling $107,465 and 1 denial of Medicare payment for new admissions in the last three years.

May 15, 2024	Fine: $73,450
May 15, 2024	Payment denial for 4 days from Jun 21, 2024
Jan 23, 2024	Fine: $34,015

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day: 3.28 hours
Registered nurse (RN) time per resident per day: 0.31 hours
Nurse aide time per resident per day: 2.37 hours
Total nurse staffing on weekends: 2.72 hours
Nursing staff turnover (yearly): 77%
RN turnover (yearly): 55%
Administrators who left in the past year: 2

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Florissant

All 9 in Florissant →