Crestwood Health Care Center

Nursing home in Florissant, MO

Medicare & Medicaid certified1★ overall (CMS)CMS abuse icon

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Public-record details

Address: 11400 Mehl Avenue, Florissant, MO 63033
Phone: (314) 741-3525
Listed under: For-profit
Medicare CCN: 265823
Overall star rating: 1 of 5 ★☆☆☆☆
Health inspection rating: 1 of 5
Staffing rating: 1 of 5
Quality measures rating: 2 of 5
Certified beds: 150
Average residents per day: 139
Ownership: For-profit, limited Liability company
Legal business name: Crestwood Health Care Center, L.L.C.
Chain: Reliant Care Management (34 facilities)
Certified for: Medicare and Medicaid
First approved by Medicare/Medicaid: Jul 1, 2008
Changed ownership in last 12 months: No
Continuing care retirement community: No
Located inside a hospital: No
Resident or family council: Resident council
Sprinklers in all required areas: Yes

CMS certification number 265823. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: May 1, 2026. CMS lists 84 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jul 21, 2021 to Jun 26, 2026): 37 from complaint inspections, 8 at the “actual harm” level or higher, including 6 at “immediate jeopardy”. CMS shows its abuse icon for this facility, which it uses for nursing homes cited for abuse at the harm level recently or at the potential-harm level in each of the last two years.

Inspection	Citation	Severity
Jun 26, 2026	Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation · complaint inspection	D Potential for more than minimal harm, isolated
May 22, 2026	Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation · complaint inspection	D Potential for more than minimal harm, isolated
May 1, 2026	Post nurse staffing information every day. Nursing and Physician Services	B Potential for minimal harm, pattern
May 1, 2026	Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. Resident Rights	D Potential for more than minimal harm, isolated
May 1, 2026	Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights	D Potential for more than minimal harm, isolated
May 1, 2026	Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning	D Potential for more than minimal harm, isolated
May 1, 2026	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning	D Potential for more than minimal harm, isolated
May 1, 2026	Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning	D Potential for more than minimal harm, isolated
May 1, 2026	Provide appropriate foot care. Quality of Life and Care	D Potential for more than minimal harm, isolated
May 1, 2026	Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining. Nursing and Physician Services	D Potential for more than minimal harm, isolated
May 1, 2026	Ensure medication error rates are not 5 percent or greater. Pharmacy Service	D Potential for more than minimal harm, isolated
May 1, 2026	Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. Resident Rights	E Potential for more than minimal harm, pattern

Showing the 12 most recent of 84. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 2 fines totalling $146,887 and 1 denial of Medicare payment for new admissions in the last three years.

Nov 18, 2025	Fine: $17,644
Dec 8, 2023	Fine: $129,243
Dec 8, 2023	Payment denial for 76 days from Mar 8, 2024

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day: 2.62 hours
Registered nurse (RN) time per resident per day: 0.16 hours
Nurse aide time per resident per day: 2.19 hours
Total nurse staffing on weekends: 2.29 hours
Nursing staff turnover (yearly): 65%
RN turnover (yearly): 50%
Administrators who left in the past year: 2

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Florissant

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