Crestwood Health Care Center
Nursing home in Florissant, MO
Medicare & Medicaid certified1★ overall (CMS)CMS abuse icon
We send it to Crestwood Health Care Center if we can reach them by email, and we have no way to update you at a phone number. To be sure, call them: (314) 741-3525.
Public-record details
- Address
- 11400 Mehl Avenue, Florissant, MO 63033
- Phone
- (314) 741-3525
- Listed under
- For-profit
- Medicare CCN
- 265823
- Overall star rating
- 1 of 5 ★☆☆☆☆
- Health inspection rating
- 1 of 5
- Staffing rating
- 1 of 5
- Quality measures rating
- 3 of 5
- Certified beds
- 150
- Average residents per day
- 142
- Ownership
- For-profit, limited Liability company
- Legal business name
- Crestwood Health Care Center, L.L.C.
- Chain
- Reliant Care Management (35 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Jul 1, 2008
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: May 1, 2026. CMS lists 85 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jul 21, 2021 to Jul 10, 2026): 38 from complaint inspections, 8 at the “actual harm” level or higher, including 6 at “immediate jeopardy”. CMS shows its abuse icon for this facility, which it uses for nursing homes cited for abuse at the harm level recently or at the potential-harm level in each of the last two years.
| Inspection | Citation | Severity |
|---|---|---|
| Jul 10, 2026 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E |
| Jun 26, 2026 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D |
| May 22, 2026 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D |
| May 1, 2026 | Post nurse staffing information every day. | B |
| May 1, 2026 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | D |
| May 1, 2026 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D |
| May 1, 2026 | Ensure each resident receives an accurate assessment. | D |
| May 1, 2026 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| May 1, 2026 | Ensure services provided by the nursing facility meet professional standards of quality. | D |
| May 1, 2026 | Provide appropriate foot care. | D |
| May 1, 2026 | Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining. | D |
| May 1, 2026 | Ensure medication error rates are not 5 percent or greater. | D |
Fines and payment denials
CMS records 2 fines totalling $146,887 and 1 denial of Medicare payment for new admissions in the last three years.
| Nov 18, 2025 | Fine: $17,644 |
| Dec 8, 2023 | Fine: $129,243 |
| Dec 8, 2023 | Payment denial for 76 days from Mar 8, 2024 |
Staffing
- Total nurse staffing per resident per day
- 2.06 hours
- Registered nurse (RN) time per resident per day
- 0.15 hours
- Nurse aide time per resident per day
- 1.63 hours
- Total nurse staffing on weekends
- 1.75 hours
- Nursing staff turnover (yearly)
- 78%
- RN turnover (yearly)
- 100%
- Administrators who left in the past year
- 1
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
Other nursing homes in Florissant
Public record, not an endorsement. This listing was compiled from public records as of 2026-11-07 and may be incomplete or out of date. Nursing Home Inspections does not vet, employ, recommend or guarantee nursing homes; a badge reflects only what the public record showed on that date. Confirm current details with the official record before you decide. The information on Nursing Home Inspections is not medical advice and does not replace a doctor, nurse, discharge planner or other qualified professional. Do not use it to make decisions about diagnosis or treatment. If you have a medical emergency, call 911. Full disclaimer · Report an error