Willowcreek Wellness & Rehabilitation

Nursing home in Florissant, MO

Medicare & Medicaid certified1★ overall (CMS)

Call (314) 838-2211 Send a message Map ↗

Public-record details

Address: 250 New Florissant Road South, Florissant, MO 63031
Phone: (314) 838-2211
Listed under: For-profit
Medicare CCN: 265607
Overall star rating: 1 of 5 ★☆☆☆☆
Health inspection rating: 1 of 5
Staffing rating: 1 of 5
Quality measures rating: 4 of 5
Certified beds: 158
Average residents per day: 112
Ownership: For-profit, limited Liability company
Legal business name: Willowcreek Wellness & Rehabilitation LLC
Chain: Opco Skilled Management (66 facilities)
Certified for: Medicare and Medicaid
First approved by Medicare/Medicaid: Apr 1, 1995
Changed ownership in last 12 months: No
Continuing care retirement community: No
Located inside a hospital: No
Resident or family council: Resident council
Sprinklers in all required areas: Yes

CMS certification number 265607. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Aug 14, 2024. CMS lists 91 health citations for this facility across its last three standard inspection cycles and complaint inspections (Feb 5, 2020 to May 27, 2026): 30 from complaint inspections, 7 at the “actual harm” level or higher, including 5 at “immediate jeopardy”.

Inspection	Citation	Severity
May 27, 2026	Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation · complaint inspection	D Potential for more than minimal harm, isolated
Mar 18, 2026	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning · complaint inspection	D Potential for more than minimal harm, isolated
Mar 5, 2026	Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights · complaint inspection	D Potential for more than minimal harm, isolated
Mar 5, 2026	Ensure that residents are free from significant medication errors. Pharmacy Service · complaint inspection	D Potential for more than minimal harm, isolated
Feb 5, 2026	Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights · complaint inspection	D Potential for more than minimal harm, isolated
Feb 5, 2026	Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care · complaint inspection	D Potential for more than minimal harm, isolated
Feb 5, 2026	Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care · complaint inspection	D Potential for more than minimal harm, isolated
Feb 5, 2026	Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care · complaint inspection	D Potential for more than minimal harm, isolated
Feb 5, 2026	Ensure that residents are free from significant medication errors. Pharmacy Service · complaint inspection	D Potential for more than minimal harm, isolated
Jan 7, 2026	Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning · complaint inspection	D Potential for more than minimal harm, isolated
Nov 18, 2025	Provide safe, appropriate pain management for a resident who requires such services. Quality of Life and Care · complaint inspection	D Potential for more than minimal harm, isolated
Nov 18, 2025	Ensure each resident must receive and the facility must provide necessary behavioral health care and services. Quality of Life and Care · complaint inspection	D Potential for more than minimal harm, isolated

Showing the 12 most recent of 91. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 3 fines totalling $90,333 and 2 denials of Medicare payment for new admissions in the last three years.

Feb 5, 2026	Fine: $26,685
Jun 20, 2025	Fine: $16,149
Mar 4, 2025	Fine: $47,499
Mar 4, 2025	Payment denial for 35 days from Mar 7, 2025
Aug 14, 2024	Payment denial for 6 days from Nov 14, 2024

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day: 3.48 hours
Registered nurse (RN) time per resident per day: 0.11 hours
Nurse aide time per resident per day: 2.42 hours
Total nurse staffing on weekends: 2.87 hours
Nursing staff turnover (yearly): 54%
RN turnover (yearly): 100%
Administrators who left in the past year: 2

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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