The Pillars of North County Health & Rehab Center
Nursing home in Florissant, MO
Medicare & Medicaid certified2★ overall (CMS)
We send it to The Pillars of North County Health & Rehab Center if we can reach them by email, and we have no way to update you at a phone number. To be sure, call them: (314) 355-0760.
Public-record details
- Address
- 13700 Old Halls Ferry Road, Florissant, MO 63033
- Phone
- (314) 355-0760
- Listed under
- For-profit, No fines or payment denials in 3 years
- Medicare CCN
- 265341
- Overall star rating
- 2 of 5 ★★☆☆☆
- Health inspection rating
- 2 of 5
- Staffing rating
- 1 of 5
- Quality measures rating
- 5 of 5
- Certified beds
- 120
- Average residents per day
- 63
- Ownership
- For-profit, corporation
- Legal business name
- Helia Healthcare of Florissant LLC
- Chain
- Helia Healthcare (13 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Jan 1, 1989
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Mar 21, 2025. CMS lists 60 health citations for this facility across its last three standard inspection cycles and complaint inspections (Oct 6, 2020 to Jun 4, 2026): 11 from complaint inspections, 2 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Jun 4, 2026 | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. | D |
| Sep 11, 2025 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D |
| Sep 11, 2025 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D |
| Mar 21, 2025 | Reasonably accommodate the needs and preferences of each resident. | D |
| Mar 21, 2025 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | D |
| Mar 21, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D |
| Mar 21, 2025 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D |
| Mar 21, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| Mar 21, 2025 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D |
| Mar 21, 2025 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| Mar 21, 2025 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D |
| Mar 21, 2025 | Provide or obtain dental services for each resident. | D |
Fines and payment denials
CMS records no fines or payment denials for this facility in the last three years.
Staffing
- Total nurse staffing per resident per day
- 2.39 hours
- Registered nurse (RN) time per resident per day
- 0.26 hours
- Nurse aide time per resident per day
- 1.47 hours
- Total nurse staffing on weekends
- 1.94 hours
- Nursing staff turnover (yearly)
- 44%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
Other nursing homes in Florissant
Public record, not an endorsement. This listing was compiled from public records as of 2026-11-07 and may be incomplete or out of date. Nursing Home Inspections does not vet, employ, recommend or guarantee nursing homes; a badge reflects only what the public record showed on that date. Confirm current details with the official record before you decide. The information on Nursing Home Inspections is not medical advice and does not replace a doctor, nurse, discharge planner or other qualified professional. Do not use it to make decisions about diagnosis or treatment. If you have a medical emergency, call 911. Full disclaimer · Report an error