Westminster-Canterbury of Richmond
Nursing home in Richmond, VA
Medicare & Medicaid certified5★ overall (CMS)
We send it to Westminster-Canterbury of Richmond if we can reach them by email, and we have no way to update you at a phone number. To be sure, call them: (804) 264-6000.
Public-record details
- Address
- 1600 Westbrook Ave, Richmond, VA 23227
- Phone
- (804) 264-6000
- Listed under
- Nonprofit, 4–5 star overall rating, No fines or payment denials in 3 years, Part of a retirement community
- Medicare CCN
- 495096
- Overall star rating
- 5 of 5 ★★★★★
- Health inspection rating
- 4 of 5
- Staffing rating
- 5 of 5
- Quality measures rating
- 5 of 5
- Certified beds
- 158
- Average residents per day
- 136
- Ownership
- Nonprofit, corporation
- Legal business name
- Westminster Canterbury Corporation
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Oct 1, 1975
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- Yes
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Jun 12, 2024. CMS lists 14 health citations for this facility across its last three standard inspection cycles and complaint inspections (Mar 25, 2021 to Oct 30, 2024): 2 from complaint inspections, 0 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Oct 30, 2024 | Ensure services provided by the nursing facility meet professional standards of quality. | D |
| Oct 30, 2024 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D |
| Jun 12, 2024 | Allow residents to self-administer drugs if determined clinically appropriate. | D |
| Jun 12, 2024 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| Jun 12, 2024 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| Jun 12, 2024 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D |
| May 25, 2023 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | B |
| May 25, 2023 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | B |
| May 25, 2023 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D |
| May 25, 2023 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D |
| Mar 25, 2021 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D |
| Mar 25, 2021 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | F |
Fines and payment denials
CMS records no fines or payment denials for this facility in the last three years.
Staffing
- Total nurse staffing per resident per day
- 4.58 hours
- Registered nurse (RN) time per resident per day
- 1.36 hours
- Nurse aide time per resident per day
- 2.64 hours
- Total nurse staffing on weekends
- 4.15 hours
- Nursing staff turnover (yearly)
- 48%
- RN turnover (yearly)
- 29%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
Other nursing homes in Richmond
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