Vcu Health Children's Services at Brook Road
Nursing home in Richmond, VA
Medicaid-certified5★ overall (CMS)
We send it to Vcu Health Children's Services at Brook Road if we can reach them by email, and we have no way to update you at a phone number. To be sure, call them: (804) 321-7474.
Public-record details
- Address
- 2924 Brook Rd, Richmond, VA 23220
- Phone
- (804) 321-7474
- Listed under
- Nonprofit, 4–5 star overall rating, No fines or payment denials in 3 years
- Medicare CCN
- 49A022
- Overall star rating
- 5 of 5 ★★★★★
- Health inspection rating
- 5 of 5
- Staffing rating
- 5 of 5
- Quality measures rating
- 5 of 5
- Certified beds
- 47
- Average residents per day
- 34
- Ownership
- Nonprofit, corporation
- Legal business name
- Legal Business Name Not Available
- Certified for
- Medicaid
- First approved by Medicare/Medicaid
- Jul 13, 1999
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Nov 6, 2025. CMS lists 5 health citations for this facility across its last three standard inspection cycles and complaint inspections (Apr 20, 2023 to Apr 20, 2023): 0 from complaint inspections, 0 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Apr 20, 2023 | Post nurse staffing information every day. | C |
| Apr 20, 2023 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D |
| Apr 20, 2023 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D |
| Apr 20, 2023 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E |
| Apr 20, 2023 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | E |
Fines and payment denials
CMS records no fines or payment denials for this facility in the last three years.
Staffing
- Total nurse staffing per resident per day
- 9.49 hours
- Registered nurse (RN) time per resident per day
- 5.07 hours
- Nurse aide time per resident per day
- 2.10 hours
- Total nurse staffing on weekends
- 8.38 hours
- Nursing staff turnover (yearly)
- 28%
- RN turnover (yearly)
- 36%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
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