Vcu Health Children's Services at Brook Road

Nursing home in Richmond, VA

Medicaid-certified5★ overall (CMS)

Call (804) 321-7474 Send a message Map ↗

Public-record details

Address: 2924 Brook Rd, Richmond, VA 23220
Phone: (804) 321-7474
Listed under: Nonprofit, 4–5 star overall rating, No fines in 3 years
Medicare CCN: 49A022
Overall star rating: 5 of 5 ★★★★★
Health inspection rating: 5 of 5
Staffing rating: 5 of 5
Quality measures rating: 5 of 5
Certified beds: 47
Average residents per day: 34
Ownership: Nonprofit, corporation
Legal business name: Legal Business Name Not Available
Certified for: Medicaid
First approved by Medicare/Medicaid: Jul 13, 1999
Changed ownership in last 12 months: No
Continuing care retirement community: No
Located inside a hospital: No
Sprinklers in all required areas: Yes

CMS certification number 49A022. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Nov 6, 2025. CMS lists 5 health citations for this facility across its last three standard inspection cycles and complaint inspections (Apr 20, 2023 to Apr 20, 2023): 0 from complaint inspections, 0 at the “actual harm” level or higher.

Inspection	Citation	Severity
Apr 20, 2023	Post nurse staffing information every day. Nursing and Physician Services	C Potential for minimal harm, widespread
Apr 20, 2023	Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning	D Potential for more than minimal harm, isolated
Apr 20, 2023	Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Quality of Life and Care	D Potential for more than minimal harm, isolated
Apr 20, 2023	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning	E Potential for more than minimal harm, pattern
Apr 20, 2023	Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service	E Potential for more than minimal harm, pattern

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day: 9.41 hours
Registered nurse (RN) time per resident per day: 4.93 hours
Nurse aide time per resident per day: 2.12 hours
Total nurse staffing on weekends: 8.81 hours
Nursing staff turnover (yearly): 26%
RN turnover (yearly): 37%
Administrators who left in the past year: 0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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