The Laurels of University Park

Public-record details

Address

2420 Pemberton Rd, Richmond, VA 23233

Phone

(804) 747-9200

Listed under

For-profit, No fines in 3 years

Medicare CCN

495109

Overall star rating

2 of 5 ★★☆☆☆

Health inspection rating

2 of 5

Staffing rating

2 of 5

Quality measures rating

4 of 5

Certified beds

145

Average residents per day

135

Ownership

For-profit, corporation

Legal business name

The Laurels of University Park, LLC

Chain

Ciena Healthcare/laurel Health Care (81 facilities)

Certified for

Medicare and Medicaid

First approved by Medicare/Medicaid

Feb 15, 1978

Changed ownership in last 12 months

No

Continuing care retirement community

No

Located inside a hospital

No

Resident or family council

Resident council

Sprinklers in all required areas

Yes

CMS certification number 495109. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Apr 24, 2024. CMS lists 65 health citations for this facility across its last three standard inspection cycles and complaint inspections (May 12, 2021 to Oct 28, 2025): 4 from complaint inspections, 0 at the “actual harm” level or higher.

Showing the 12 most recent of 65. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day

3.49 hours

Registered nurse (RN) time per resident per day

0.33 hours

Nurse aide time per resident per day

2.02 hours

Total nurse staffing on weekends

3.07 hours

Nursing staff turnover (yearly)

44%

RN turnover (yearly)

46%

Administrators who left in the past year

0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.