Lakewood Manor

Nursing home in Richmond, VA

Medicare-certified3★ overall (CMS)

Call (804) 740-2900 Send a message Map ↗

Public-record details

Address: 1900 Lauderdale Drive, Richmond, VA 23238
Phone: (804) 740-2900
Listed under: Nonprofit, No fines in 3 years, Part of a retirement community
Medicare CCN: 495403
Overall star rating: 3 of 5 ★★★☆☆
Health inspection rating: 3 of 5
Staffing rating: 4 of 5
Quality measures rating: 4 of 5
Certified beds: 96
Average residents per day: 74
Ownership: Nonprofit, corporation
Legal business name: Lakewood Manor Baptist Retirement Community
Certified for: Medicare
First approved by Medicare/Medicaid: Apr 20, 2010
Changed ownership in last 12 months: No
Continuing care retirement community: Yes
Located inside a hospital: No
Resident or family council: Resident council
Sprinklers in all required areas: Data Not Available

CMS certification number 495403. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Jun 23, 2023. CMS lists 22 health citations for this facility across its last three standard inspection cycles and complaint inspections (Aug 16, 2018 to Jun 23, 2023): 0 from complaint inspections, 1 at the “actual harm” level or higher.

Inspection	Citation	Severity
Jun 23, 2023	Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. Resident Rights	C Potential for minimal harm, widespread
Jun 23, 2023	Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning	D Potential for more than minimal harm, isolated
Jun 23, 2023	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary	F Potential for more than minimal harm, widespread
Apr 1, 2021	Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. Resident Rights	D Potential for more than minimal harm, isolated
Apr 1, 2021	Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from Abuse, Neglect, and Exploitation	D Potential for more than minimal harm, isolated
Apr 1, 2021	Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation	D Potential for more than minimal harm, isolated
Apr 1, 2021	Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation	D Potential for more than minimal harm, isolated
Apr 1, 2021	Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning	D Potential for more than minimal harm, isolated
Apr 1, 2021	Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care	D Potential for more than minimal harm, isolated
Apr 1, 2021	Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care	D Potential for more than minimal harm, isolated
Apr 1, 2021	Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care	D Potential for more than minimal harm, isolated
Apr 1, 2021	Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care	D Potential for more than minimal harm, isolated

Showing the 12 most recent of 22. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day: 5.03 hours
Registered nurse (RN) time per resident per day: 0.63 hours
Nurse aide time per resident per day: 2.87 hours
Total nurse staffing on weekends: 4.59 hours
Nursing staff turnover (yearly): 46%
RN turnover (yearly): 56%
Administrators who left in the past year: 0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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