Springtree Healthcare & Rehab Center
Nursing home in Roanoke, VA
Medicare & Medicaid certified4★ overall (CMS)
We send it to Springtree Healthcare & Rehab Center if we can reach them by email, and we have no way to update you at a phone number. To be sure, call them: (540) 981-2790.
Public-record details
- Address
- 3433 Springtree Drive, Roanoke, VA 24012
- Phone
- (540) 981-2790
- Listed under
- For-profit, 4–5 star overall rating, No fines or payment denials in 3 years
- Medicare CCN
- 495378
- Overall star rating
- 4 of 5 ★★★★☆
- Health inspection rating
- 3 of 5
- Staffing rating
- 2 of 5
- Quality measures rating
- 5 of 5
- Certified beds
- 120
- Average residents per day
- 113
- Ownership
- For-profit, corporation
- Legal business name
- Springtree Operations LLC
- Chain
- Lifeworks Rehab (64 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Jul 14, 2004
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: May 23, 2024. CMS lists 40 health citations for this facility across its last three standard inspection cycles and complaint inspections (Mar 25, 2021 to Mar 11, 2026): 7 from complaint inspections, 0 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Mar 11, 2026 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| Mar 11, 2026 | Provide enough food/fluids to maintain a resident's health. | D |
| Aug 20, 2025 | Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit. | D |
| Aug 20, 2025 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D |
| May 23, 2024 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D |
| May 23, 2024 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. | D |
| May 23, 2024 | Ensure each resident receives an accurate assessment. | D |
| May 23, 2024 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| May 23, 2024 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D |
| May 23, 2024 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| May 23, 2024 | Provide safe and appropriate respiratory care for a resident when needed. | D |
| May 23, 2024 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D |
Fines and payment denials
CMS records no fines or payment denials for this facility in the last three years.
Staffing
- Total nurse staffing per resident per day
- 3.94 hours
- Registered nurse (RN) time per resident per day
- 0.54 hours
- Nurse aide time per resident per day
- 2.12 hours
- Total nurse staffing on weekends
- 2.91 hours
- Nursing staff turnover (yearly)
- 51%
- RN turnover (yearly)
- 69%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
Other nursing homes in Roanoke
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