Star City Rehabilitation and Nursing
Nursing home in Roanoke, VA
Medicare & Medicaid certified2★ overall (CMS)
Public-record details
- Address
- 1047 Mecca Street Ne, Roanoke, VA 24012
- Phone
- (540) 924-0100
- Listed under
- For-profit, No fines in 3 years
- Medicare CCN
- 495427
- Overall star rating
- 2 of 5 ★★☆☆☆
- Health inspection rating
- 3 of 5
- Staffing rating
- 1 of 5
- Quality measures rating
- 3 of 5
- Certified beds
- 116
- Average residents per day
- 106
- Ownership
- For-profit, corporation
- Legal business name
- Roanoke Rehab and Healthcare Center LLC
- Chain
- Eastern Healthcare Group (18 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Sep 8, 2021
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Feb 14, 2024. CMS lists 31 health citations for this facility across its last three standard inspection cycles and complaint inspections (Feb 14, 2024 to Feb 18, 2025): 22 from complaint inspections, 0 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Feb 18, 2025 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D |
| Feb 18, 2025 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D |
| Feb 18, 2025 | Plan the resident's discharge to meet the resident's goals and needs. | D |
| Feb 18, 2025 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D |
| Feb 18, 2025 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| Feb 18, 2025 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D |
| Feb 18, 2025 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… | D |
| Feb 18, 2025 | Provide timely, quality laboratory services/tests to meet the needs of residents. | D |
| Feb 18, 2025 | Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs. | E |
| Feb 18, 2025 | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. | E |
| Feb 18, 2025 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | E |
| Feb 18, 2025 | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be… | E |
Fines and payment denials
CMS records no fines or payment denials for this facility in the last three years.
Staffing
- Total nurse staffing per resident per day
- 3.72 hours
- Registered nurse (RN) time per resident per day
- 0.19 hours
- Nurse aide time per resident per day
- 2.15 hours
- Total nurse staffing on weekends
- 3.28 hours
- Nursing staff turnover (yearly)
- 68%
- RN turnover (yearly)
- 93%
- Administrators who left in the past year
- 1
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
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