Luther Manor

Nursing home in Milwaukee, WI

Medicare & Medicaid certified1★ overall (CMS)

Call (414) 464-3880 Send a message Map ↗

Public-record details

Address: 4545 N 92nd St, Milwaukee, WI 53225
Phone: (414) 464-3880
Listed under: Nonprofit, Part of a retirement community
Medicare CCN: 525588
Overall star rating: 1 of 5 ★☆☆☆☆
Health inspection rating: 1 of 5
Staffing rating: 4 of 5
Quality measures rating: 3 of 5
Certified beds: 99
Average residents per day: 95
Ownership: Nonprofit, corporation
Legal business name: United Lutheran Program for the Aging, INC
Certified for: Medicare and Medicaid
First approved by Medicare/Medicaid: May 1, 1996
Changed ownership in last 12 months: No
Continuing care retirement community: Yes
Located inside a hospital: No
Resident or family council: Resident council
Sprinklers in all required areas: Yes

CMS certification number 525588. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Dec 16, 2025. CMS lists 50 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jul 27, 2023 to Jan 14, 2026): 27 from complaint inspections, 7 at the “actual harm” level or higher, including 3 at “immediate jeopardy”.

Inspection	Citation	Severity
Jan 14, 2026	Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care · complaint inspection	G Actual harm, isolated
Dec 16, 2025	Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. Resident Rights	D Potential for more than minimal harm, isolated
Dec 16, 2025	Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. Freedom from Abuse, Neglect, and Exploitation	D Potential for more than minimal harm, isolated
Dec 16, 2025	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care	D Potential for more than minimal harm, isolated
Dec 16, 2025	Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of Life and Care	D Potential for more than minimal harm, isolated
Dec 16, 2025	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… Pharmacy Service	E Potential for more than minimal harm, pattern
Jul 29, 2025	Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation · complaint inspection	D Potential for more than minimal harm, isolated
May 13, 2025	Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. Resident Rights · complaint inspection	D Potential for more than minimal harm, isolated
Mar 26, 2025	Ensure that residents are free from significant medication errors. Pharmacy Service · complaint inspection	D Potential for more than minimal harm, isolated
Oct 31, 2024	Ensure that residents are fully informed and understand their health status, care and treatments. Resident Rights · complaint inspection	D Potential for more than minimal harm, isolated
Oct 31, 2024	Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation · complaint inspection	D Potential for more than minimal harm, isolated
Oct 31, 2024	Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation · complaint inspection	D Potential for more than minimal harm, isolated

Showing the 12 most recent of 50. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 3 fines totalling $163,627 and 2 denials of Medicare payment for new admissions in the last three years.

Sep 10, 2024	Fine: $103,705
Sep 10, 2024	Payment denial for 53 days from Oct 11, 2024
Jun 11, 2024	Fine: $34,468
Feb 1, 2024	Fine: $25,454
Feb 1, 2024	Payment denial for 14 days from Feb 29, 2024

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day: 4.81 hours
Registered nurse (RN) time per resident per day: 0.77 hours
Nurse aide time per resident per day: 2.93 hours
Total nurse staffing on weekends: 4.32 hours
Nursing staff turnover (yearly): 55%
RN turnover (yearly): 68%
Administrators who left in the past year: 0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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