Del Rosa Villa

Nursing home in San Bernardino, CA

Medicare & Medicaid certified2★ overall (CMS)CMS abuse icon

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Public-record details

Address: 2018 N Del Rosa Ave, San Bernardino, CA 92404
Phone: (909) 885-3261
Listed under: For-profit
Medicare CCN: 555195
Overall star rating: 2 of 5 ★★☆☆☆
Health inspection rating: 2 of 5
Staffing rating: 2 of 5
Quality measures rating: 4 of 5
Certified beds: 104
Average residents per day: 92
Ownership: For-profit, limited Liability company
Legal business name: Del Rosa Villaidence Opco LLC
Chain: Pacs Group (274 facilities)
Certified for: Medicare and Medicaid
First approved by Medicare/Medicaid: Sep 10, 1984
Changed ownership in last 12 months: No
Continuing care retirement community: No
Located inside a hospital: No
Resident or family council: Resident council
Sprinklers in all required areas: Yes

CMS certification number 555195. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Feb 12, 2026. CMS lists 34 health citations for this facility across its last three standard inspection cycles and complaint inspections (Dec 13, 2023 to Jun 24, 2026): 8 from complaint inspections, 1 at the “actual harm” level or higher, including 1 at “immediate jeopardy”. CMS shows its abuse icon for this facility, which it uses for nursing homes cited for abuse at the harm level recently or at the potential-harm level in each of the last two years.

Inspection	Citation	Severity
Jun 24, 2026	Develop, implement, and/or maintain an effective training program for all new and existing staff members. Administration · complaint inspection	D Potential for more than minimal harm, isolated
Feb 12, 2026	Reasonably accommodate the needs and preferences of each resident. Resident Rights	D Potential for more than minimal harm, isolated
Feb 12, 2026	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning	D Potential for more than minimal harm, isolated
Feb 12, 2026	Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care	D Potential for more than minimal harm, isolated
Feb 12, 2026	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care	D Potential for more than minimal harm, isolated
Feb 12, 2026	Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care	D Potential for more than minimal harm, isolated
Feb 12, 2026	Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Nutrition and Dietary	D Potential for more than minimal harm, isolated
Feb 12, 2026	Provide and implement an infection prevention and control program. Infection Control	D Potential for more than minimal harm, isolated
Feb 12, 2026	Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. Environmental	D Potential for more than minimal harm, isolated
Sep 10, 2025	Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. Resident Rights · complaint inspection	D Potential for more than minimal harm, isolated
Aug 13, 2025	Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation · complaint inspection	D Potential for more than minimal harm, isolated
Mar 20, 2025	Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights · complaint inspection	D Potential for more than minimal harm, isolated

Showing the 12 most recent of 34. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 1 fine totalling $43,930 in the last three years.

Nov 13, 2024

Fine: $43,930

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day: 3.84 hours
Registered nurse (RN) time per resident per day: 0.30 hours
Nurse aide time per resident per day: 2.40 hours
Total nurse staffing on weekends: 3.55 hours
Nursing staff turnover (yearly): 49%
RN turnover (yearly): 33%
Administrators who left in the past year: 1

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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