Nursing HomeInspections

Maple Leaf Health Care Center

Nursing home in Manchester, NH

Medicare & Medicaid certified5★ overall (CMS)

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Public-record details

Address
198 Pearl Street, Manchester, NH 03104
Phone
(603) 669-1660
Listed under
For-profit, 4–5 star overall rating, No fines or payment denials in 3 years
Medicare CCN
305030
Overall star rating
5 of 5 ★★★★★
Health inspection rating
5 of 5
Staffing rating
2 of 5
Quality measures rating
4 of 5
Certified beds
114
Average residents per day
108
Ownership
For-profit, limited Liability company
Legal business name
Bh Maple Leaf LLC
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Feb 18, 1975
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 305030. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-11-07.

Inspection record

Most recent standard health inspection: Mar 4, 2026. CMS lists 7 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jan 25, 2024 to Mar 4, 2026): 0 from complaint inspections, 0 at the “actual harm” level or higher.

InspectionCitationSeverity
Mar 4, 2026Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning
B
Potential for minimal harm, pattern
Mar 4, 2026Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in…
Pharmacy Service
D
Potential for more than minimal harm, isolated
Jan 24, 2025Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning
B
Potential for minimal harm, pattern
Jan 24, 2025Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care
D
Potential for more than minimal harm, isolated
Jan 24, 2025Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in…
Pharmacy Service
D
Potential for more than minimal harm, isolated
Jan 24, 2025Provide and implement an infection prevention and control program.
Infection Control
D
Potential for more than minimal harm, isolated
Jan 25, 2024Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in…
Pharmacy Service
D
Potential for more than minimal harm, isolated

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Oct 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Oct 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
2.76 hours
Registered nurse (RN) time per resident per day
0.57 hours
Nurse aide time per resident per day
1.65 hours
Total nurse staffing on weekends
2.49 hours
Nursing staff turnover (yearly)
43%
RN turnover (yearly)
38%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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