St Joseph Residence

Nursing home in Manchester, NH

Medicare & Medicaid certified4★ overall (CMS)

Call (603) 668-6011 Send a message Map ↗

Public-record details

Address: 495 Mammoth Rd, Manchester, NH 03104
Phone: (603) 668-6011
Listed under: Nonprofit, 4–5 star overall rating, No fines in 3 years
Medicare CCN: 305088
Overall star rating: 4 of 5 ★★★★☆
Health inspection rating: 3 of 5
Staffing rating: 5 of 5
Quality measures rating: 3 of 5
Certified beds: 22
Average residents per day: 22
Ownership: Nonprofit, church related
Legal business name: Saint Joseph Residence
Certified for: Medicare and Medicaid
First approved by Medicare/Medicaid: Jul 2, 1997
Changed ownership in last 12 months: No
Continuing care retirement community: No
Located inside a hospital: No
Resident or family council: Resident and family councils
Sprinklers in all required areas: Yes

CMS certification number 305088. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Dec 23, 2025. CMS lists 11 health citations for this facility across its last three standard inspection cycles and complaint inspections (Nov 8, 2023 to Dec 23, 2025): 0 from complaint inspections, 0 at the “actual harm” level or higher.

Inspection	Citation	Severity
Dec 23, 2025	Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data. Administration	B Potential for minimal harm, pattern
Dec 23, 2025	Provide and implement an infection prevention and control program. Infection Control	D Potential for more than minimal harm, isolated
Dec 23, 2025	Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Nursing and Physician Services	F Potential for more than minimal harm, widespread
Oct 31, 2024	Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data. Administration	B Potential for minimal harm, pattern
Oct 31, 2024	Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning	D Potential for more than minimal harm, isolated
Oct 31, 2024	Provide enough food/fluids to maintain a resident's health. Quality of Life and Care	D Potential for more than minimal harm, isolated
Oct 31, 2024	Develop and implement policies and procedures for flu and pneumonia vaccinations. Infection Control	D Potential for more than minimal harm, isolated
Nov 8, 2023	Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data. Administration	B Potential for minimal harm, pattern
Nov 8, 2023	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary	D Potential for more than minimal harm, isolated
Nov 8, 2023	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care	E Potential for more than minimal harm, pattern
Nov 8, 2023	Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. Freedom from Abuse, Neglect, and Exploitation	E Potential for more than minimal harm, pattern

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day: 5.90 hours
Registered nurse (RN) time per resident per day: 1.22 hours
Nurse aide time per resident per day: 3.99 hours
Total nurse staffing on weekends: 5.06 hours
Nursing staff turnover (yearly): 46%
RN turnover (yearly): 63%
Administrators who left in the past year: 0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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