Lakeside Health & Rehabilitation
Nursing home in Richmond, VA
Medicare & Medicaid certified2★ overall (CMS)
Public-record details
- Address
- 2125 Hilliard Road, Richmond, VA 23228
- Phone
- (804) 266-9666
- Listed under
- For-profit, No fines in 3 years
- Medicare CCN
- 495045
- Overall star rating
- 2 of 5 ★★☆☆☆
- Health inspection rating
- 1 of 5
- Staffing rating
- 1 of 5
- Quality measures rating
- 5 of 5
- Certified beds
- 194
- Average residents per day
- 189
- Ownership
- For-profit, limited Liability company
- Legal business name
- Lakeside Va SNF Operations LLC
- Chain
- Hill Valley Healthcare (43 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- May 15, 1967
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Feb 28, 2024. CMS lists 72 health citations for this facility across its last three standard inspection cycles and complaint inspections (May 2, 2019 to Aug 1, 2024): 21 from complaint inspections, 1 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Aug 1, 2024 | Ensure that residents are fully informed and understand their health status, care and treatments. | D |
| Aug 1, 2024 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D |
| Aug 1, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D |
| Aug 1, 2024 | Ensure services provided by the nursing facility meet professional standards of quality. | D |
| Aug 1, 2024 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D |
| Aug 1, 2024 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | E |
| Feb 28, 2024 | Reasonably accommodate the needs and preferences of each resident. | D |
| Feb 28, 2024 | Ensure each resident receives an accurate assessment. | D |
| Feb 28, 2024 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D |
| Feb 28, 2024 | Ensure services provided by the nursing facility meet professional standards of quality. | D |
| Feb 28, 2024 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D |
| Feb 28, 2024 | Provide safe and appropriate respiratory care for a resident when needed. | D |
Fines and payment denials
CMS records no fines or payment denials for this facility in the last three years.
Staffing
- Total nurse staffing per resident per day
- 3.01 hours
- Registered nurse (RN) time per resident per day
- 0.39 hours
- Nurse aide time per resident per day
- 1.71 hours
- Total nurse staffing on weekends
- 2.70 hours
- Nursing staff turnover (yearly)
- 48%
- RN turnover (yearly)
- 65%
- Administrators who left in the past year
- 1
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
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