Nursing HomeInspections

Parham Health Care & Rehab Center

Nursing home in Richmond, VA

Medicare & Medicaid certified1★ overall (CMS)SFF candidate (CMS)CMS abuse icon

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Public-record details

Address
2400 E Parham Road, Richmond, VA 23228
Phone
(804) 264-9185
Listed under
For-profit
Medicare CCN
495097
Overall star rating
1 of 5 ★☆☆☆☆
Health inspection rating
1 of 5
Staffing rating
1 of 5
Quality measures rating
3 of 5
Certified beds
180
Average residents per day
129
Ownership
For-profit, limited Liability company
Legal business name
Parham Care Center LLC
Chain
Lifeworks Rehab (64 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Feb 1, 1979
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 495097. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-11-07.

Inspection record

Most recent standard health inspection: Apr 28, 2025. CMS lists 116 health citations for this facility across its last three standard inspection cycles and complaint inspections (Dec 6, 2018 to Mar 19, 2026): 67 from complaint inspections, 9 at the “actual harm” level or higher, including 4 at “immediate jeopardy”. CMS shows its abuse icon for this facility, which it uses for nursing homes cited for abuse at the harm level recently or at the potential-harm level in each of the last two years. CMS lists this facility as a candidate for its Special Focus Facility program.

InspectionCitationSeverity
Mar 19, 2026Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care · complaint inspection
D
Potential for more than minimal harm, isolated
Mar 19, 2026Ensure that residents are free from significant medication errors.
Pharmacy Service · complaint inspection
E
Potential for more than minimal harm, pattern
Feb 13, 2026Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights · complaint inspection
D
Potential for more than minimal harm, isolated
Feb 13, 2026Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Rights · complaint inspection
D
Potential for more than minimal harm, isolated
Feb 13, 2026Protect each resident from the wrongful use of the resident's belongings or money.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection
D
Potential for more than minimal harm, isolated
Feb 13, 2026Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning · complaint inspection
D
Potential for more than minimal harm, isolated
Feb 13, 2026Keep residents' personal and medical records private and confidential.
Resident Rights · complaint inspection
E
Potential for more than minimal harm, pattern
Feb 13, 2026Ensure that residents are free from significant medication errors.
Pharmacy Service · complaint inspection
E
Potential for more than minimal harm, pattern
Feb 13, 2026Provide and implement an infection prevention and control program.
Infection Control · complaint inspection
E
Potential for more than minimal harm, pattern
Feb 13, 2026Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental · complaint inspection
E
Potential for more than minimal harm, pattern
Feb 13, 2026Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Nutrition and Dietary · complaint inspection
G
Actual harm, isolated
Dec 17, 2025Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights · complaint inspection
D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 116. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Oct 1, 2026.

Fines and payment denials

CMS records 2 fines totalling $194,276 and 1 denial of Medicare payment for new admissions in the last three years.

Dec 17, 2025Fine: $133,540
Dec 17, 2025Payment denial for 43 days from Mar 17, 2026
Apr 28, 2025Fine: $60,736

Source: CMS Penalties file, processed Oct 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.73 hours
Registered nurse (RN) time per resident per day
0.37 hours
Nurse aide time per resident per day
2.21 hours
Total nurse staffing on weekends
3.25 hours
Nursing staff turnover (yearly)
71%
RN turnover (yearly)
57%
Administrators who left in the past year
1

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Richmond

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