Westport Rehabilitation and Nursing Center
Nursing home in Richmond, VA
Medicare & Medicaid certified1★ overall (CMS)
We send it to Westport Rehabilitation and Nursing Center if we can reach them by email, and we have no way to update you at a phone number. To be sure, call them: (804) 288-3152.
Public-record details
- Address
- 7300 Forest Ave, Richmond, VA 23226
- Phone
- (804) 288-3152
- Listed under
- For-profit
- Medicare CCN
- 495227
- Overall star rating
- 1 of 5 ★☆☆☆☆
- Health inspection rating
- 1 of 5
- Staffing rating
- 1 of 5
- Quality measures rating
- 2 of 5
- Certified beds
- 225
- Average residents per day
- 206
- Ownership
- For-profit, limited Liability company
- Legal business name
- Legal Business Name Not Available
- Chain
- Lifeworks Rehab (64 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Jan 8, 1991
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Nov 21, 2024. CMS lists 126 health citations for this facility across its last three standard inspection cycles and complaint inspections (Oct 5, 2021 to Feb 5, 2026): 61 from complaint inspections, 2 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Feb 5, 2026 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D |
| Feb 5, 2026 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| Oct 22, 2025 | Ensure that residents are fully informed and understand their health status, care and treatments. | D |
| Oct 22, 2025 | Reasonably accommodate the needs and preferences of each resident. | D |
| Oct 22, 2025 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D |
| Oct 22, 2025 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D |
| Oct 22, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D |
| Oct 22, 2025 | Ensure each resident receives an accurate assessment. | D |
| Oct 22, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| Oct 22, 2025 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D |
| Oct 22, 2025 | Ensure services provided by the nursing facility meet professional standards of quality. | D |
| Oct 22, 2025 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D |
Fines and payment denials
CMS records 2 fines totalling $64,127 in the last three years.
| Oct 22, 2025 | Fine: $55,021 |
| Nov 21, 2024 | Fine: $9,106 |
Staffing
- Total nurse staffing per resident per day
- 3.53 hours
- Registered nurse (RN) time per resident per day
- 0.36 hours
- Nurse aide time per resident per day
- 1.90 hours
- Total nurse staffing on weekends
- 3.12 hours
- Nursing staff turnover (yearly)
- 54%
- RN turnover (yearly)
- 62%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
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