Nursing HomeInspections

Westport Rehabilitation and Nursing Center

Nursing home in Richmond, VA

Medicare & Medicaid certified1★ overall (CMS)

Call (804) 288-3152Send a messageMap ↗

Public-record details

Address
7300 Forest Ave, Richmond, VA 23226
Phone
(804) 288-3152
Listed under
For-profit
Medicare CCN
495227
Overall star rating
1 of 5 ★☆☆☆☆
Health inspection rating
1 of 5
Staffing rating
1 of 5
Quality measures rating
2 of 5
Certified beds
225
Average residents per day
214
Ownership
For-profit, limited Liability company
Legal business name
Westport Operator LLC
Chain
Lifeworks Rehab (64 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Jan 8, 1991
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 495227. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Nov 21, 2024. CMS lists 126 health citations for this facility across its last three standard inspection cycles and complaint inspections (Oct 5, 2021 to Feb 5, 2026): 61 from complaint inspections, 2 at the “actual harm” level or higher.

InspectionCitationSeverity
Feb 5, 2026Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights · complaint inspection
D
Potential for more than minimal harm, isolated
Feb 5, 2026Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning · complaint inspection
D
Potential for more than minimal harm, isolated
Oct 22, 2025Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Rights · complaint inspection
D
Potential for more than minimal harm, isolated
Oct 22, 2025Reasonably accommodate the needs and preferences of each resident.
Resident Rights · complaint inspection
D
Potential for more than minimal harm, isolated
Oct 22, 2025Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights · complaint inspection
D
Potential for more than minimal harm, isolated
Oct 22, 2025Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection
D
Potential for more than minimal harm, isolated
Oct 22, 2025Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection
D
Potential for more than minimal harm, isolated
Oct 22, 2025Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning · complaint inspection
D
Potential for more than minimal harm, isolated
Oct 22, 2025Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning · complaint inspection
D
Potential for more than minimal harm, isolated
Oct 22, 2025Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning · complaint inspection
D
Potential for more than minimal harm, isolated
Oct 22, 2025Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning · complaint inspection
D
Potential for more than minimal harm, isolated
Oct 22, 2025Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care · complaint inspection
D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 126. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 2 fines totalling $64,127 in the last three years.

Oct 22, 2025Fine: $55,021
Nov 21, 2024Fine: $9,106

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.19 hours
Registered nurse (RN) time per resident per day
0.33 hours
Nurse aide time per resident per day
1.89 hours
Total nurse staffing on weekends
2.86 hours
Nursing staff turnover (yearly)
54%
RN turnover (yearly)
56%
Administrators who left in the past year
1

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Richmond

Sitter and Barfoot Veterans Care Center1601 Broadrock Blvd · Richmond, VA 23224 · (804) 371-8000 · Government-owned31 health citations in 3 inspection cycles · last standard inspection Jun 5, 2025 · no CMS fines in 3 yrsMedicare & Medicaid certified5★ overall (CMS)Vcu Health Children's Services at Brook Road2924 Brook Rd · Richmond, VA 23220 · (804) 321-7474 · Nonprofit5 health citations in 3 inspection cycles · last standard inspection Nov 6, 2025 · no CMS fines in 3 yrsMedicaid-certified5★ overall (CMS)Westminster-Canterbury of Richmond1600 Westbrook Ave · Richmond, VA 23227 · (804) 264-6000 · Nonprofit14 health citations in 3 inspection cycles · last standard inspection Jun 12, 2024 · no CMS fines in 3 yrsMedicare & Medicaid certified5★ overall (CMS)Our Lady Of Hope Health Center13700 North Gayton Road · Richmond, VA 23233 · (804) 360-1960 · Nonprofit34 health citations in 3 inspection cycles · last standard inspection May 3, 2023 · no CMS fines in 3 yrsMedicare & Medicaid certified4★ overall (CMS)August Healthcare at Richmond1503 Michael Road · Richmond, VA 23229 · (804) 288-6245 · For-profit25 health citations in 3 inspection cycles · last standard inspection Feb 19, 2026 · $35,055 in CMS fines (3 yrs)Medicare & Medicaid certified3★ overall (CMS)Lakewood Manor1900 Lauderdale Drive · Richmond, VA 23238 · (804) 740-2900 · Nonprofit22 health citations in 3 inspection cycles · last standard inspection Jun 23, 2023 · no CMS fines in 3 yrsMedicare-certified3★ overall (CMS)The Virginia Home1101 Hampton St · Richmond, VA 23220 · (804) 359-4093 · Nonprofit14 health citations in 3 inspection cycles · last standard inspection Jul 19, 2023 · no CMS fines in 3 yrsMedicaid-certified3★ overall (CMS)CMS abuse iconBeaufont Health and Rehabilitation Center200 Hioaks Road · Richmond, VA 23225 · (804) 272-2918 · For-profit43 health citations in 3 inspection cycles · last standard inspection May 14, 2024 · $8,197 in CMS fines (3 yrs)Medicare & Medicaid certified2★ overall (CMS)

All 19 in Richmond →