Southampton Rehabilitation and Healthcare Center
Nursing home in Richmond, VA
Medicare & Medicaid certified2★ overall (CMS)
We send it to Southampton Rehabilitation and Healthcare Center if we can reach them by email, and we have no way to update you at a phone number. To be sure, call them: (804) 320-7901.
Public-record details
- Address
- 7246 Forest Hill Ave, Richmond, VA 23225
- Phone
- (804) 320-7901
- Listed under
- For-profit
- Medicare CCN
- 495423
- Overall star rating
- 2 of 5 ★★☆☆☆
- Health inspection rating
- 2 of 5
- Staffing rating
- 1 of 5
- Quality measures rating
- 5 of 5
- Certified beds
- 195
- Average residents per day
- 177
- Ownership
- For-profit, partnership
- Legal business name
- Southampton Operator LLC
- Chain
- Marquis Health Services (90 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Jul 20, 2017
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Sep 3, 2021. CMS lists 49 health citations for this facility across its last three standard inspection cycles and complaint inspections (Oct 4, 2018 to Feb 6, 2026): 18 from complaint inspections, 3 at the “actual harm” level or higher, including 1 at “immediate jeopardy”.
| Inspection | Citation | Severity |
|---|---|---|
| Feb 6, 2026 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | D |
| Feb 6, 2026 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D |
| Feb 6, 2026 | Provide medically-related social services to help each resident achieve the highest possible quality of life. | D |
| Feb 6, 2026 | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. | J |
| Jun 12, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D |
| Jun 12, 2025 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D |
| Jun 12, 2025 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | D |
| Jun 12, 2025 | Provide safe, appropriate pain management for a resident who requires such services. | E |
| Jun 12, 2025 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | E |
| Nov 7, 2024 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| Nov 7, 2024 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D |
| Nov 7, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
Fines and payment denials
CMS records 4 fines totalling $36,283 in the last three years.
| Feb 6, 2026 | Fine: $14,151 |
| Feb 27, 2024 | Fine: $12,106 |
| Jan 22, 2024 | Fine: $6,774 |
| Dec 26, 2023 | Fine: $3,252 |
Staffing
- Total nurse staffing per resident per day
- 3.23 hours
- Registered nurse (RN) time per resident per day
- 0.41 hours
- Nurse aide time per resident per day
- 1.75 hours
- Total nurse staffing on weekends
- 2.86 hours
- Nursing staff turnover (yearly)
- 53%
- RN turnover (yearly)
- 41%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
Other nursing homes in Richmond
Public record, not an endorsement. This listing was compiled from public records as of 2026-11-07 and may be incomplete or out of date. Nursing Home Inspections does not vet, employ, recommend or guarantee nursing homes; a badge reflects only what the public record showed on that date. Confirm current details with the official record before you decide. The information on Nursing Home Inspections is not medical advice and does not replace a doctor, nurse, discharge planner or other qualified professional. Do not use it to make decisions about diagnosis or treatment. If you have a medical emergency, call 911. Full disclaimer · Report an error