Signature Healthcare of Norfolk
Nursing home in Norfolk, VA
Medicare & Medicaid certified3★ overall (CMS)
Public-record details
- Address
- 1005 Hampton Blvd, Norfolk, VA 23507
- Phone
- (757) 623-5602
- Listed under
- For-profit, No fines in 3 years
- Medicare CCN
- 495068
- Overall star rating
- 3 of 5 ★★★☆☆
- Health inspection rating
- 2 of 5
- Staffing rating
- 3 of 5
- Quality measures rating
- 5 of 5
- Certified beds
- 169
- Average residents per day
- 151
- Ownership
- For-profit, corporation
- Legal business name
- LP Norfolk LLC
- Chain
- Signature Healthcare (67 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Jan 27, 1970
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Jul 21, 2023. CMS lists 47 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jul 13, 2018 to Jul 21, 2023): 0 from complaint inspections, 3 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Jul 21, 2023 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D |
| Jul 21, 2023 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D |
| Jul 21, 2023 | Plan the resident's discharge to meet the resident's goals and needs. | D |
| Jul 21, 2023 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D |
| Jul 21, 2023 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D |
| Jul 21, 2023 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. | E |
| Jul 21, 2023 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | E |
| Jul 21, 2023 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | E |
| Jul 21, 2023 | Ensure that residents are free from significant medication errors. | E |
| Oct 24, 2019 | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. | B |
| Oct 24, 2019 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | B |
| Oct 24, 2019 | Ensure each resident receives an accurate assessment. | B |
Fines and payment denials
CMS records no fines or payment denials for this facility in the last three years.
Staffing
- Total nurse staffing per resident per day
- 3.41 hours
- Registered nurse (RN) time per resident per day
- 0.47 hours
- Nurse aide time per resident per day
- 2.11 hours
- Total nurse staffing on weekends
- 3.06 hours
- Nursing staff turnover (yearly)
- 45%
- RN turnover (yearly)
- 18%
- Administrators who left in the past year
- 2
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
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