Lake Taylor Hosp
Nursing home in Norfolk, VA
Medicare & Medicaid certified4★ overall (CMS)
Public-record details
- Address
- 1309 Kempsville Rd, Norfolk, VA 23502
- Phone
- (757) 461-5001
- Listed under
- Government-owned, 4–5 star overall rating
- Medicare CCN
- 495117
- Overall star rating
- 4 of 5 ★★★★☆
- Health inspection rating
- 3 of 5
- Staffing rating
- 4 of 5
- Quality measures rating
- 5 of 5
- Certified beds
- 192
- Average residents per day
- 160
- Ownership
- Government, hospital district
- Legal business name
- Hospital Authority of Norfolk
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Feb 1, 1979
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident and family councils
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Sep 26, 2025. CMS lists 24 health citations for this facility across its last three standard inspection cycles and complaint inspections (Nov 1, 2018 to Sep 26, 2025): 2 from complaint inspections, 2 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Sep 26, 2025 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D |
| Sep 26, 2025 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D |
| Sep 26, 2025 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with… | D |
| Sep 26, 2025 | Keep all essential equipment working safely. | D |
| Sep 26, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G |
| Oct 15, 2021 | Post nurse staffing information every day. | C |
| Oct 15, 2021 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D |
| Oct 15, 2021 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D |
| Oct 15, 2021 | Provide activities to meet all resident's needs. | D |
| Oct 15, 2021 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E |
| Oct 15, 2021 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with… | E |
| Oct 15, 2021 | Ensure that residents are assessed for appropriateness for a feeding assistant program, receive services as per their plan of care, and feeding assistants are trained and… | E |
Fines and payment denials
CMS records 1 fine totalling $59,150 in the last three years.
| Sep 26, 2025 | Fine: $59,150 |
Staffing
- Total nurse staffing per resident per day
- 4.90 hours
- Registered nurse (RN) time per resident per day
- 0.43 hours
- Nurse aide time per resident per day
- 2.02 hours
- Total nurse staffing on weekends
- 3.96 hours
- Nursing staff turnover (yearly)
- 47%
- RN turnover (yearly)
- 46%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
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