Autumn Care of Norfolk
Nursing home in Norfolk, VA
Medicare & Medicaid certified4★ overall (CMS)
Public-record details
- Address
- 1401 Halstead Avenue Revised, Norfolk, VA 23502
- Phone
- (757) 857-0481
- Listed under
- For-profit, 4–5 star overall rating, No fines in 3 years
- Medicare CCN
- 495253
- Overall star rating
- 4 of 5 ★★★★☆
- Health inspection rating
- 3 of 5
- Staffing rating
- 2 of 5
- Quality measures rating
- 5 of 5
- Certified beds
- 120
- Average residents per day
- 115
- Ownership
- For-profit, individual
- Legal business name
- Autumn Corporation
- Chain
- Saber Healthcare Group (126 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Aug 23, 1991
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Jan 13, 2023. CMS lists 43 health citations for this facility across its last three standard inspection cycles and complaint inspections (Feb 14, 2018 to Jan 13, 2023): 0 from complaint inspections, 0 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Jan 13, 2023 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D |
| Jan 13, 2023 | Provide appropriate foot care. | D |
| Jan 13, 2023 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D |
| Jan 13, 2023 | Ensure medication error rates are not 5 percent or greater. | D |
| Jan 13, 2023 | Provide or get specialized rehabilitative services as required for a resident. | D |
| Jan 13, 2023 | Report COVID19 data to residents and families. | D |
| Jan 13, 2023 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | E |
| Jan 13, 2023 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. | E |
| Jan 13, 2023 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E |
| Jan 13, 2023 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | E |
| Jan 13, 2023 | Ensure that residents are free from significant medication errors. | E |
| Sep 20, 2019 | Allow resident to participate in the development and implementation of his or her person-centered plan of care. | D |
Fines and payment denials
CMS records no fines or payment denials for this facility in the last three years.
Staffing
- Total nurse staffing per resident per day
- 3.22 hours
- Registered nurse (RN) time per resident per day
- 0.51 hours
- Nurse aide time per resident per day
- 1.97 hours
- Total nurse staffing on weekends
- 2.67 hours
- Nursing staff turnover (yearly)
- 51%
- RN turnover (yearly)
- 40%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
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