Nursing HomeInspections

Autumn Care of Norfolk

Nursing home in Norfolk, VA

Medicare & Medicaid certified4★ overall (CMS)

Call (757) 857-0481Send a messageMap ↗

Public-record details

Address
1401 Halstead Avenue Revised, Norfolk, VA 23502
Phone
(757) 857-0481
Listed under
For-profit, 4–5 star overall rating, No fines in 3 years
Medicare CCN
495253
Overall star rating
4 of 5 ★★★★☆
Health inspection rating
3 of 5
Staffing rating
2 of 5
Quality measures rating
5 of 5
Certified beds
120
Average residents per day
115
Ownership
For-profit, individual
Legal business name
Autumn Corporation
Chain
Saber Healthcare Group (126 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Aug 23, 1991
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 495253. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Jan 13, 2023. CMS lists 43 health citations for this facility across its last three standard inspection cycles and complaint inspections (Feb 14, 2018 to Jan 13, 2023): 0 from complaint inspections, 0 at the “actual harm” level or higher.

InspectionCitationSeverity
Jan 13, 2023Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care
D
Potential for more than minimal harm, isolated
Jan 13, 2023Provide appropriate foot care.
Quality of Life and Care
D
Potential for more than minimal harm, isolated
Jan 13, 2023Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care
D
Potential for more than minimal harm, isolated
Jan 13, 2023Ensure medication error rates are not 5 percent or greater.
Pharmacy Service
D
Potential for more than minimal harm, isolated
Jan 13, 2023Provide or get specialized rehabilitative services as required for a resident.
Quality of Life and Care
D
Potential for more than minimal harm, isolated
Jan 13, 2023Report COVID19 data to residents and families.
Infection Control
D
Potential for more than minimal harm, isolated
Jan 13, 2023Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights
E
Potential for more than minimal harm, pattern
Jan 13, 2023Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning
E
Potential for more than minimal harm, pattern
Jan 13, 2023Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service
E
Potential for more than minimal harm, pattern
Jan 13, 2023Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service
E
Potential for more than minimal harm, pattern
Jan 13, 2023Ensure that residents are free from significant medication errors.
Pharmacy Service
E
Potential for more than minimal harm, pattern
Sep 20, 2019Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Resident Rights
D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 43. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.22 hours
Registered nurse (RN) time per resident per day
0.51 hours
Nurse aide time per resident per day
1.97 hours
Total nurse staffing on weekends
2.67 hours
Nursing staff turnover (yearly)
51%
RN turnover (yearly)
40%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Norfolk

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