Nursing HomeInspections

Autumn Care of Norfolk

Nursing home in Norfolk, VA

Medicare & Medicaid certified3★ overall (CMS)

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Public-record details

Address
1401 Halstead Avenue Revised, Norfolk, VA 23502
Phone
(757) 857-0481
Listed under
For-profit
Medicare CCN
495253
Overall star rating
3 of 5 ★★★☆☆
Health inspection rating
2 of 5
Staffing rating
2 of 5
Quality measures rating
5 of 5
Certified beds
120
Average residents per day
111
Ownership
For-profit, individual
Legal business name
Autumn Corporation
Chain
Saber Healthcare Group (126 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Aug 23, 1991
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 495253. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-11-07.

Inspection record

Most recent standard health inspection: Jan 13, 2023. CMS lists 47 health citations for this facility across its last three standard inspection cycles and complaint inspections (Feb 14, 2018 to Aug 20, 2026): 4 from complaint inspections, 1 at the “actual harm” level or higher, including 1 at “immediate jeopardy”.

InspectionCitationSeverity
Aug 20, 2026Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care · complaint inspection
D
Potential for more than minimal harm, isolated
Aug 20, 2026Provide and implement an infection prevention and control program.
Infection Control · complaint inspection
D
Potential for more than minimal harm, isolated
Aug 20, 2026Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental · complaint inspection
F
Potential for more than minimal harm, widespread
Aug 20, 2026Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care · complaint inspection
J
Immediate jeopardy, isolated
Jan 13, 2023Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care
D
Potential for more than minimal harm, isolated
Jan 13, 2023Provide appropriate foot care.
Quality of Life and Care
D
Potential for more than minimal harm, isolated
Jan 13, 2023Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care
D
Potential for more than minimal harm, isolated
Jan 13, 2023Ensure medication error rates are not 5 percent or greater.
Pharmacy Service
D
Potential for more than minimal harm, isolated
Jan 13, 2023Provide or get specialized rehabilitative services as required for a resident.
Quality of Life and Care
D
Potential for more than minimal harm, isolated
Jan 13, 2023Report COVID19 data to residents and families.
Infection Control
D
Potential for more than minimal harm, isolated
Jan 13, 2023Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights
E
Potential for more than minimal harm, pattern
Jan 13, 2023Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning
E
Potential for more than minimal harm, pattern

Showing the 12 most recent of 47. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Oct 1, 2026.

Fines and payment denials

CMS records 1 fine totalling $25,488 in the last three years.

Aug 20, 2026Fine: $25,488

Source: CMS Penalties file, processed Oct 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.26 hours
Registered nurse (RN) time per resident per day
0.65 hours
Nurse aide time per resident per day
1.88 hours
Total nurse staffing on weekends
2.76 hours
Nursing staff turnover (yearly)
50%
RN turnover (yearly)
36%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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